benefitfocus customer service

verdade. Customer Service Representative Location United States Average salary $13.09 per hour 11% Below national average Average $13.09 Low $7.25 High $19.70 Salary estimated from 8 employees, users, and past and present job advertisements on Indeed in the past 12 months. Please help us protect Glassdoor by verifying that you're a Benefitfocus Office Locations and Headquarters: Charleston, SC Our customer service and support teams are here to help! Benefitfocus used Salesforce Service Cloud to set up a new virtual contact center quickly. Benefitfocus assumes no obligation and does not intend to update these forward-looking statements, except as required by law. "The platform and Customer Success team ensured our employees could make the most of their benefits while relieving stress and extending the capacity of my HR and benefits administration team.". About BenefitfocusBenefitfocus (NASDAQ: BNFT) is a cloud-based benefits administration technology company committed to helping our customers, and the people they serve, get the most out of their health care and benefit programs. Obsessed with Stellar Service: An Interview with - Benefitfocus Benefitfocus, Inc.843-981-8898pr@benefitfocus.com. Customer Reference Ratings. More information on non-GAAP measures and reconciliations to the most comparable U.S. GAAP measures can be found in our Quarterly Report on Form 10-Q for the three months ended June 30, 2022. Learn how the Benefits Service Center complements Benefitplace with access to a team of Benefitfocus associates who are trained in your benefits program and available via phone, email or live chat to answer employee questions and provide consistent, accurate information about their benefits. from 8 AM - 9 PM ET. Suzanne Leary has been named Chief Customer Officer; Craig Maloney, Chief Commercial Officer; Tina Provancal, Chief Strategy Officer; and Tim Sand, Senior Vice President, Customer Operations. From February 2016 to July 2021, he held several positions, most recently chief operating officer, at ConnectYourCare, LLC, a leading administrator of health care accounts. With the decision support tool, employees can compare their options based on expected use scenarios in order to gain a more holistic understanding of how best to allocate their paycheck across their workplace benefits. The call can be accessed via the companys investor relations website at investors.voya.com. Learn more at www.benefitfocus.com, LinkedIn, Facebook, Instagram and Twitter. We recently sat down with Sue to learn how she became a self-proclaimed "customer success fanatic" and what excites her most about joining the Benefitfocus community. Benefitfocus NPS & Customer Reviews | Comparably Just want to chat? excuses voor het ongemak. PDF IF FAQ - Benefitfocus for life Among its major competitors, Benefitfocus is ranked in 1st place for NPS while PlanSource is 2nd, and UKG is 3rd.Their current market cap is $452.13M Voya will continue to offer valuable and competitive benefit products and solutions, and we will do so across industry platforms and in partnership with brokers. para nos informar sobre o problema. BluesEnroll los inconvenientes que esto te pueda causar. Si continas viendo este mensaje, per informarci del problema. Si continas recibiendo este mensaje, infrmanos del problema She brings over 25 years of deep benefits administration expertise and has held key leadership positions in product development, customer service, business transformation, change management, and marketplace development, with specific expertise with health plans. Following the completion of the transaction, we will continue to pursue capital deployment actions that build upon our track record of delivering strong value and returns for our shareholders, added Lavallee. 2022-23 Benefits Enrollment Guide (Rates are inside). para informarnos de que tienes problemas. Nous sommes dsols pour la gne occasionne. Sand, as Senior Vice President, Customer Operations, will help ensure smooth and successful activation of new customers, open enrollment and delivery of our administrative solutions that produce efficiencies for Benefitfocus customers. In addition, a separate research report found that an estimated one-third of workers are saving less than 5% of their income for retirement2 when it is felt they should be investing about 15% to 20% of earnings, including any employer match, if they want to maintain a comfortable standard of living in their later years. How much does Benefitfocus.com - Customer Service in the United States pay? CHARLESTON, S.C., May 31, 2023 (GLOBE NEWSWIRE) -- Benefitfocus, a benefits administration company committed to helping organizations and the people they serve get the most out of their health care and benefit programs, today announced it is launching a new decision support tool that provides guidance to help workers make more informed decisions when selecting their workplace benefits. Wir entschuldigen uns fr die Umstnde. enva un correo electrnico a Open Enrollment Readiness: Ensuring that customers were prepared for an on-time start and could successfully execute their overall benefits strategy. Learn more at www.savvifi.com, LinkedIn,Facebook,andTwitter. Employee & Member Login Login to your accounts for Benefits Enrollment, Consumer-Directed Health Accounts and COBRA Benefits Enrollment Enroll in your benefits, make changes or simply learn about your plans - all in one place. Investors may obtain additional information regarding the interest of such participants by reading the proxy statement regarding the proposed acquisition when it becomes available. Benefitfocus is a cloud-based benefits administration technology company committed to helping our customers, and the people they serve, get the most out of their health care and benefit programs. Aydanos a proteger Glassdoor verificando que eres una persona real. Provided a 58-second average speed of answer for participants needing additional support. To learn more about Benefitfocus personalized decision support tool, click here. Benefitfocus Is this your company? Si vous continuez voir ce Please help us protect Glassdoor by verifying that you're a In addition to its significant strategic benefits, the transaction is expected to be immediately accretive, on a cash basis, to Voyas adjusted operating earnings per share relative to buybacks and before any future revenue synergies are considered1. pour nous faire part du problme. 2023. Voya Financial, Inc. (NYSE: VOYA) is a leading health, wealth and investment company that provides products, solutions and technologies that enable a better financial future for its clients, customers and society. Si continas viendo este mensaje, To learn more about Benefitfocus' open enrollment success, methods and strategies, please visit: www.benefitfocus.com. Learn more Have a question? If you continue to see this Embedded into the enrollment process, the new interactive experience has the capability to pull in relevant employee information, including salary, dependents and current HSA/FSA balances, to estimate employees overall household health care needs. naar This acquisition allows us to expand our capabilities and insights for our customers, while preserving the strength and breadth of our distribution reach, said Rob Grubka, CEO, Health Solutions, Voya Financial, Inc. Our commitment to an open-architecture, product-agnostic approach at Benefitfocus, and to maintaining strategic partnerships with both clients and intermediaries, is unwavering. Learn more atwww.benefitfocus.com,LinkedInand Twitter. Information about the directors and executive officers of Benefitfocus is set forth in the proxy statement for Benefitfocus 2022 Annual Meeting of Stockholders, which was filed with the SEC on May 9, 2022. Earlier in his career, he held several leadership roles focused on health operations, shared services, core benefits administration, outsourcing and health care exchange administration with Hewitt Associates and Aon. Benefitfocus customer references have an aggregate content usefuless score of 4.7 based on 2207 user ratings. Contact Support Browser Support. CHARLESTON, S.C., Aug. 03, 2021 (GLOBE NEWSWIRE) -- Benefitfocus, Inc.(NASDAQ: BNFT), an industry-leading benefits technology platform that simplifies benefits administration for employers, health plans and brokers, has announced the addition of four respected industry leaders to its management team. Se continui a visualizzare Aydanos a proteger Glassdoor y demustranos que eres una persona real. Login HSA, FSA & HRA Take control of your healthcare savings with easy to use tools to manage your account. scusiamo se questo pu causarti degli inconvenienti. Voya Financial to acquire Benefitfocus, Inc. Connect withBenefitfocusLikeBenefitfocuson FacebookFollow@benefitfocuson TwitterFollowBenefitfocuson LinkedInFollowBenefitfocuson Instagram. Benefitfocus serves the leading brokerage and consulting firms in the health and benefits industry and, through its employer and health plan customers, touches more than 25 million lives on its platform. Learn more Partners Interested in partnering to deliver more value to our customers? If you continue to see this August 03, 2021 16:05 ET In 2022, Benefitfocus customers can expect the company to continue its ongoing commitment to service excellence. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Benefitfocus is a cloud-based benefits administration technology company committed to helping our customers, and the people they serve, get the most . Most employees receive recommendations about their health and financial benefits separately, which can lead to sub-optimal decisions that may significantly impact both their health and finances, said Tina Provancal, Chief Product and Strategy Officer at Benefitfocus. real person. para informarnos de que tienes problemas. While employees have the flexibility to review all plan options available from their employer, those plans considered in the best interest of the employee based on the tool are highlighted. Earlier in her career, she held director-level and leadership roles through an 18-year career with Blue Cross Blue Shield of Massachusetts. Neither Voya nor Benefitfocus assumes any obligation to revise or update these statements to reflect new information, subsequent events or changes in strategy. ein Mensch und keine Maschine sind. Please access and read SAVVIs Firm Brochure which is available at this link: https://www.savvifi.com/legal/form-adv. Reached a 99% on-time enrollment eligibility and on-time payroll data delivery. Overall Culture Score Comparison. Benefitfocus Launches Personalized Decision Support Tool to - Benzinga CHARLESTON, S.C., May 31, 2023 (GLOBE NEWSWIRE) -- Benefitfocus, a benefits administration company committed to helping organizations and the people they. questo messaggio, invia un'email all'indirizzo Aydanos a proteger Glassdoor verificando que eres una persona real. Its challenging for employees to connect the dots on how one choice impacts another for example, if they select a high-deductible health plan rather than a PPO, they may not understand they can choose to use any savings to help fund a health savings account and/or a retirement account, added Provancal. please call the member service number at (800) 877-7195 or visit www.vsp.com . | Source: las molestias. Average salaries for Benefitfocus Customer Service Agent: $43,779. About Benefitfocus
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