Waiting to see if they replace this faulty oneWill keep you postedInternational Marketing Director. The amount of pushback I got for a $130 product was INSANE!! The 3 Year Warranty must be registeredno later than 90 daysfrom the invoice date to validate any claim(s). Emergencies / Diseases / Injuries and Cures. Chicken Guard supplies a highly durable cord which has a breaking strain of 25kg or 50lbs ; Runs on 4 x AA alkaline batteries (included). However, we cannot accept responsibility for return or re-shipping costs incurred when returning non-faulty items. The Premium Chicken Coop Door Opener features a door lifting capability of 1 kg/2.2 lb. larger, heavier-duty coops or runs. Please include written details on the returns slip with your return code. It may not display this or other websites correctly. It is a con and there are units that do use sensors for less than 100. Aluminium Door Size: 30cm x 40cm / 12inch x 16inch, With a pre-drilled hole for attaching the Chickenguard string. Chicken Guard Premium Model has a door lifting capacity of 1kg (2. ChickenGuard reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of this Promotion. se at dusk. Have to say I'm extremely disappointed, and will certainly advice anyone against buying a device from chickenguard.
ChickenGuard Premium - Automatic Chicken Coop Door Opener Actually, I work for Chicken Guard. The slogan: 'We are so confident in this unit that we provide 3y warranty as standard' can be interpreted as: 'we are so confident in this unit that if it stops working, you did something wrong'My chickenguard stopped working properly within one year of buying it. I sent many many emails, and customer support had me opening, unscrewing, rewinding, recalibrating and resetting the device at least twice a week, they had me sending pictures and video's.. all the while claiming that there must be a problem with the setup, and even going as far as to say (quote): 'You could send us the device, but most likely we won't find anything wrong with it', hereby implying the fault is with me. If you want a different color, use brass screws as neither brass nor stainless steel screws rust. Chicken Guard Chicken Guard Door Self-Locking . Software update is on its wayIf only every company could take such a cooperative approach.An addendum - the software update became a new front panel, since a firmware dongle wasn't available. The second night it kept opening 4-6 min after I closed it. Claim(s) for warranty service or technical support To obtain a warranty service, please contact the ChickenGuard Customer Support Team via telephone or online via: To make an extended warranty claim it is necessary to: ChickenGuard makes no representation or guarantee that the ChickenGuard product(s) will operate uninterrupted or error free. Designed by Webcycle. allows you to designate a time that the door. This model has a sensor so can detect a chicken in the doorway and therefore you dont get a door stuck halfway up or down. We use a beautiful American redoak handcrafted by local craftsmen to create the runners. #1 C Chickenwang Hatching Jul 15, 2020 6 5 9 Hi, I'm hoping someone here has had a similar problem and can help. Excluding sales directly from ChickenGuard, a copy of yourreceipt or invoice must be retained by you as proof of purchase.
The contact with the support is a terrible experience. You must send back the products no later than 14 days after you contact us to cancel your contract of sale. UK Tel: 01223 855636US Tel: 855 383 0430INT Tel: +(44) 1223 855636 (To maintain and improve the quality of our service, we will in accordance with our Data Privacy Policyrecord and/or monitor telephone calls.). I bought a different auto door and had to return bc it could actually as a guillotine with the force of the closing. One major con is that one can only run electric OR battery. Tried installing several packages of new AA alkaline batteries and same message. Anyway, I ran into trouble when I decided to switch from summer to wintertime and the company couldn't have been more helpful. How can I chat live with a Chicken Guard customer support rep? New model needs batteries replacing every month. Information provided by various external sources. Had our first unit for 4 years now and works without any problems.Bought a second unit for another duck and goose pen and love the simplicity and the features of chickenguard.Im surprised about the poor reviews as my experience with their customer service has been fantastic.Definitely be buying same again for any other poultry projects 5*Keith. months onwards and I have received much blabla but zero real support.
Read Customer Service Reviews of chickenguard.com - Trustpilot Chickenguard Malfunction - Learn How to Raise Chickens So from my kitchen table, the ChickenGuard automatic chicken coop door opener was invented. We will not issue a refund due to damage, however caused, to a product, We will not issue a refund if a customer has tampered with or misused the unit. Unit 2 Station Yard , Wilbraham Rd Fulbourn, GB Get directions Employees at Chickenguard Kim Watkins Martin Hodson Director of Sales and Marketing at ChickenGuard M Isabel (Maribel) Guerrero. New model needs batteries replacing every month.
ChickenGuard - Peter Gibbs Stockfeeds automatically open and close your door at dawn and dusk, fail-safe mode Its user friendly 3 button design and clear LCD display makes it simple to use. It's a flimsy plastic piece and after 1 week it stopped working. Description Chicken Guard Automatic Chicken House Pop-Hole Door Opener is a British made pop-hole door opener, with integrated Timer and Light Sensor, in one complete package for easy installation.
Chicken Guard Automatic Chicken Coop Door - My Pet Chicken Their response: the string is threaded the wrong way on the spool. Electronics are enclosed in a weatherproof housing. 2lb). It was easy to set up and is just as described! Complete control to keep your poultry safe from fox attack, and saves the early mornings to let the chickens out, or worrying about the door being open after dark. And the section on website on how to rewind cord was completely useless to me as the cord had wrapped around and tangled OFF the spool and to the side. Nothing. Sale. How much longer do I need to wait for a response? Customers will be responsible for any customs charges for all returns. We will refund the delivery charge for all faulty returns. ChickenGuard shall not be liable for any interruption to this promotion whether due to force majeure or other factors beyond the Promoters control. The ChickenGuard door is better. If you want to return your product for a refund, please contactthe original seller for a return and refund. Chicken Guard Chicken Guard Door Controller . Maintenance by anyone other than ChickenGuard or a ChickenGuard Authorised Trade partner service provider. I finally got it to stay closed by setting it to sensor closing, this morning I had it on sensor opening and it didnt open. Chicken Guard's contact information availability. The contact with the support is a terrible experience. We know it works because each unit istested in the factory in Britain including the electronics. Reviewed in the United States on August 8, 2022 by Gin52, I loved that I could use the door I had already made for my coop.
ChickenGuard Locking Combi Premium Chicken Coop Door Opener & Self Had a little issue with my chicken guard extreme and they sent me a brand new motor replaced it and everything is working fine! That was after a LOT of back-and-forth with Chicken Guard customer service. Coop Accessory (P) : Tools & Home Improvement $27194 FREE delivery May 9 - 15.
Amazon.com: Customer reviews: ChickenGuard Premium Automatic Chicken Neil O of Nottingham. home. Upset but undeterred, I decided to set about designing and inventing a way of keeping the remaining hens safe. This is perfect. Attach the ChickenGuard door opener to your chicken coop, connect the cord to your door and you are ready to go. CB21 5ET. Tried removing and reattaching the cable that goes to the battery holder. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Unfortunately I cannot recommend chickenguard extreme x5. 25% OFF. Buy ChickenGuard 'Premium ECO' Automatic Chicken Coop Door Opener, Pop Hole Doors up to 1kg, Timer/Light Sensor, Batteries. filter_alt Filter No filters applied . Designed by Webcycle, I've had poultry since I was a kid, this thing is a game changer! Here are 8 tips for writing great reviews. On the product page of the website there is an opportunity to ask a question about the product you are viewing, which I did, 5 days ago (22nd April).
Amazon.com: ChickenGuard 'Premium ECO' Automatic Chicken Coop Door My stopped working after 10 month and I contacted there support about guarantee. Then I had to take entire cord off and rewind as it had gotten wrapped and tangled up completely off the spool to the side. The unit worked after that but 2 weeks later the door stopped working. You can choose between the manual programming option, or using the light sensor to trigger your door open/close times. ChickenGuard shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claim(s) including, without limitation, to require further verification as to the identity, and other relevant details of an entrant or claimant and/or the verification as to their qualifying purchase. Use for control of the door by either light levels or by timer, or a combination of both. Premium ASTi-P5, 5th generation for 2022. Large Metal Chicken Coop Walk-in Poultry Cage Hen Run House Rabbits Habi t needs an adapter which did not arrive with the unit.
Wouldnt be without a chickenguard now! Find out how we combat fake reviews. The integrated LCD screen has a simple user interface and large buttons to ensure ease of use, even with gloves on. Shop smart and save with Chicken Guard coupons, promo codes, and discount codes on Sociablelabs.com. Contact Us; Homegrown Rewards; Return Policy; Homegrown 4H/FFA Program; Service Center; Family Protection Plan Warranties; Our Company. As a bonus, you won't need to get up at the crack of dawn! The only thing I wish it had was a way to open and close it remotely so that I dont have to go into the run if I need to close the door for some reason. Following a string of emails, we are now 19 (!!!) 6. Their analysis method was beyond reproach, and above all they never quibbled about purchase date or unit condition. UK CONTACT : 855-383-0430 - 06:00 - 18:00 (eastern) - 06:00 - 17:00 (central) - 06:00 - 15:00 (pacific) SUPPORT : Click in the bottom right to chat to us email: support@chickenguard.com ace it (before FIL fixed it). I tried the *down* button to see if that did anything, to no avail.
Read Customer Service Reviews of chickenguard.com - Trustpilot They walked me through it. Special Order. Its a joke vs first model. For your protection ChickenGuard recommend that you use a recorded delivery service as we cannot be held responsible for goods not received. No movement, no sound. Our customer service team are ready and waiting to help with any questions or teething problems you might have all backed by a huge 3 year warranty! You may return any productfor any reason within 21 days from when you receive them for a refund or exchange. There will be no charge for the postage of returning products where you cancel your contract of sale and request a return within 21 days of delivery. Automatic Chicken Coop Door Opener & Self-Locking Door Kit. Fully featured LCD display for ease of use. For customers in the United Kingdom, please contact our Customer Support team to obtain a returns label. Amazon.com : ChickenGuard Self Locking Chicken Coop Door, Predator Resistant Pop Hole Door, Chicken, Poultry Coop Accessories (Door only - Automatic Openers Sold Separately) : Patio, Lawn & Garden Patio, Lawn & Garden Farm & Ranch Poultry Care Poultry Habitat Supplies Try contacting customer service team on their social pages via direct messaging or by using comments or mentions. Update There are no products listed under this brand. Update: We had the issues mentioned below, and my thechnology-inclined father-in-law was able to do something to make the opener work again. We will refund shipping costs if there is a fault with the product.
Chicken Guard Products - Big R Designed to significantly reduce the snagging that can occur when trying to open a coop door. Self-locking door cannot be opened by predators once closed. This is why we are backing The Auto chicken coop door opener a 3-year manufacturer warranty and a dedicated Customer Serivice team. ChickenGuard is arguably the most sophisticated of the string-lift doors. It goes against our guidelines to offer incentives for reviews. These terms and conditions are governed by the laws of England and Wales and come under the exclusive jurisdiction of the courts of England and Wales. Do you have experience with this? Price expand_more expand_less. Returns and exchanges can only be processed with proof of purchase.
Chicken Guard Coupons June 2023 - 10% OFF - HotDeals.com New ECO Model for 2021: Poultry Habitat Supplies - Amazon.com FREE DELIVERY possible on eligible purchases The second night it kept opening 4-6 min after I closed it. I had to manually go out and open it. Uses 4 AA Batteries Included or Electric Powered Via USB. I now have 2 Chickenguard systems as I have 2 separate runs.
Contact Us - ChickenGuard When warranty service involves the exchange of a product or part, subject to applicable law, the item replaced becomes the property of ChickenGuard. ChickenGuard reserves the right to amend the promotion in whole or part without prior notice or compensation.
The Premium ChickenGuard automatically opens your chicken coop door in the morning and closes it at night. Recently it started to go through batteries a little faster than I would expect, and I asked if this was my imagination or might be real.The support was immediate, and grown-up - I wasn't treated like a brainless idiot. Diagnostics, calibration and general maintenance and upkeep by the end user may be required from time to time. The digital screen still reads fine, but Im pretty sure the door operating motor is shot. Would definitely recommend., This is my second chicken guard and it is even better than the first. Ive bought 2 now. There is even a handy red light that flashes several times every 30 seconds when the door is closed.
ChickenGuard Premium Poultry House Door Opener. We also ensure all reviews are published without moderation. In the process, step one is to set the open height, step two is to set the closed height, and the final step is for the opener to automatically raise the door to the open position. You must send back the products no later than 14 days after you contact us to cancel your contract. $199.99. It takes very long time before they even send you an answer and then they still doesnt help you. My stopped working after 10 month and I contacted there support about guarantee. Highly recommend this for your chickens. If you place your order now, the estimated arrival date for this product is: I don't normally write reviews but due to my frustrations with this product I thought I would share my experience to help others in their research for a coop door opener. They were beyond frustrating with their pushback and never offered or agreed to repl, Reviewed in the United States on January 14, 2021 by Chris. So I had to pay for shipping in order to send adapter to some address in Texas. Proof of purchase from the original end consumer will be required. I couldnt recommend it any more it is fantastic.. I reconfigured the door I already had to work with it. The 3 Year Warranty may be transferred to a third party. Never I have tried to get help for more than 1,5 week but I still dont know what to do.If I would buy from them again? We use dedicated people and clever technology to safeguard our platform. I threw this in the trash where it belongs and bought another brand. No more getting out of bed b/c you don't remember if you closed the door while you were there or you just forgot to do it, I have had the product a year now, and Im really pleased. Chicken Guard Premium Model has a door lifting capacity of 1kg (2. This automatic door provides two options for setting open and close times: an easy-to-use programmable timer, and an built-in light (LUX) sensor. - Manually open and close your chicken coop with a push of a button. It has a low battery message on the display. The integrated I have owned the unit for less than 6 months so did not expect to have this many issues right away. includes both the, This door opener is simple to install and operate, and is perfect for It would have made more sense if the unit could just automatically convert to battery power in event of power failure. I replaced mine before necessary after 10 months. Manual open/close option with the touch of a button, Door is made from aluminum, with 100% recycled plastic "runners.". You are using an out of date browser. They still insisted the string was spooled the wrong way and that I needed to unspool and restring the thread. Follow along with the video below to see how to install our site as a web app on your home screen. I reached out to customer service and they sent me an adapter. No messy wiring or DIY knowledge required. Check Out Our Exclusive Structural and Hardware Upgrades for 2023!! The standard warranty period ends 2 years later for all ChickenGuard products incorporating an automated door opener and self-locking door.To upgrade this to a 3 year warranty all purchases must be registered within 90 days from date of purchase. Manufactured to military grade specs, hardened for extreme environments, Chickenguard is the worlds leading supplier. Greatly impressed by both the device and the company. no minimum or maximum door heights. Verification can help ensure real people write reviews about real companies. Chicken guard customer service is the best! Opens Closes Your Chicken Coop Using A Timer Or Light Sensor. Deal. In the process, the motor was moving extraordinarily slowly, so I assumed it needed fresh batteries. 2lb). Mr Fox will have to go elsewhere as your coop door will be kept firmly shut overnight! Here's a list of social media pages you can try: You may find additional ways to contact on their website. Voted #1 Automatic Chicken Door Opener. If you've got big time chicken farm aspirations or live where winters are harsh, this is the door for you! Ive bought 2 now. 2023 Trustpilot, Inc. All rights reserved. To receive a full refund for a returned product, you must return it in as new condition, together with all original packaging and accessories.The 21-day period is intended to provide you with the opportunity to evaluate and review aproduct as you would in a physical store. Had to go out in 9 degree frigid temps to take down the entire unit, disconnect from door to bring it inside, and completely re-wind cord on spool. And there's a complete, step-by-step video with setup instructions (see below). Customers outside of the UK can contact our customer support team to find out where you need to return your items to and then with proof of postage paid so we can arrange a refund. For a better experience, please enable JavaScript in your browser before proceeding. Regular price Hen Died From Something Relating to breathing issues, Post your most handsome cockerel/rooster contest! It takes very long time before they even send you an answer and then they still doesnt help you. hmmmm. very strange. i would try contacting them again. Is the timer on the 2400 or regular time? Do they have a contact us page? ChickenGuard is now an essential item for all hen owners, with units being sold in 44 countries already. Great product and an absolutely outstanding customer service. The Voss Poultry kit, for example. I now have 2 Chickenguard systems as I have 2 separate runs. I just attached the unit to the wall above the door, tied on the string that is already in the unit, and programmed the unit according to the instructions. However, in order to run the unit on electricity i, Reviewed in the United States on December 19, 2020 by cqm7352. Electronics are enclosed in a weatherproof housing. Door closed indicator light visible up to 100 yards away. $ 289.99 Please allow up to 14 working days for this to be processed. Our customer service team are ready and waiting to help with any questions or teething problems you might have all backed by a huge 3 year warranty. Please include your contact details including your name, address, email, phone number and reason for the return, with your return so we can properly deal with your request. ends June 12th 2023. filter_alt Filter close. And there's a complete, step-by-step video . Get $15 Off on Your Next Order with Chicken Guard .
You are using an out of date browser. Delivery. The warranty period starts on the date as shown on the purchase receipt. (A+). 2023 Trustpilot A/S. SHOW DEAL. It arrived at my door 6 days after the original enquiry, and was installed very easily.Quite amazing service, which I really cannot fault. Yesterday, I noticed the door wasnt raised all the way to the preset height and decided to recalibrate. It goes against our guidelines to offer incentives for reviews. #1 Xlynnex In the Brooder Jun 18, 2020 35 21 26 Our chicken guard worked on the first night.
Chickenguard | LinkedIn The ChickenGuard simply mounts on the exterior of your chicken coop and is simple to set up with no complicated wiring. It is our most popular ChickenGuard. Companies can ask for reviews via automatic invitations.
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ChickenGuard 'Premium' Automatic Chicken Coop Pop Hole Door Opener Better products out there. If the unit breaks on me again I won't bother trying to fix it. This offer only applies to new (which may include unused display and clearance) products which contain an automated ChickenGuard door opener including Standard, Premium, Extreme, Pro and Eco or Locking Combi Premium, Locking Combi Extreme, Classic Combi Premium, Classic Combi Extreme, Locking Combi Premium Eco, Pro Door Kit, and AiO. Thank you! designate how sensitive you want your light sensor to be! You buy the standard unit for 124 and the "automatic" is you setting the time for dusk and dawn every day. The product is ok but the technical support non existent. Has anyone had these issues? They usually have pretty good customer service so I'd try contacting them again. Follow to get Chicken Guard's best codes & discounts. . Nullam auctor faucibus ridiculus dignissim sed et auctor sed eget auctor nec sed elit nunc, magna non urna amet ac neque ut quam enim pretium risus gravida ullamcorper adipiscing at ut magna. Coop & Run - Design, Construction, & Maintenance, Review: Battery powered chicken door! Powered by 4 x AA batteries (included) Size: 13 x 13 x 3. I know they last at least that long. SKU# T248774 . However, overall I would not recommend due to frustrations with customer service and multiple issues I've had as per above.
Automatic Chicken Door: Gail Damerow Reviews the ChickenGuard (Purchased July 5, 2020..died Jan 14, 2021.). Their analysis method was beyond reproach, and above all they never quibbled about purchase date or unit condition. Another con is spool where cord wraps around.
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