Gobi Cashmere Reviews | Read Customer Service Reviews of www Was hesitant about placing an order with this company but liked what I saw and decided ''what the hell'' I will go for it. Gobi is a brand that aims to be the embodiment of what cashmere has to offer. Shoppers can enjoy the unisex design and the feel of organic cashmere. Please note that you are responsible for returned items until they are delivered to us. Thus, only the final receiver or user of the gift card is applicable for a free gift. Returning an order that included a free gift? carriers. They have STOLEN my money. Shipping cost in is 9,00 within other European countries if your order amount is less than 150,00. You can read more about us on our website.Our whole team works very hard to keep our customers happy. Its crafted with a lightweight twill weave and comes in a wide range of different colors. Return Portal:{' '} Please check your return information and click the SEND button. I have also bought scarves from reputable manufacturers like Piacenza Cashmere & Begg & Co but in my experience the Gobi scarf is the softest and most luxurious feeling scarf. At the end of GOBIs promotions, coupon, gift, bundle, sales offers, any following offers may hold the SincerelyGOBI Cashmere. For the good of the environment, we do not use pre-printed return labels and we save resources and materials. Please man up, and either send the item, or issue a refund. Relax and feel comfortable with a high-quality cashmere dress. Free Shipping & Returns available. If your package was sent back to us for any reason, including but not limited to; the wrong address is provided, the package was not claimed, customs fees were not paid, etc., GOBI will refund the amount of the merchandise once it has arrived back at our warehouse. High end pricing, but zero service. That said, Gobi certainly doesn't lack experience in the fashion industry and has been able to stand the test of time thanks to its high-quality materials alongside its huge product catalog and sustainable and traceable practices. Dear customerThanks for sharing your review with us. A customer is not eligible for the free gift by the sole purchase of a gift card. DE00000) finden Sie in Ihrer Bestellbesttigungs-E-Mail. same or similar sales amount or offered products. Our whole team works very hard to keep our customers happy. If an order was purchased with loyalty points and returned exceeding our 14 days return policy, we will only issue a store credit totaling the amount of the order. and yes, the fit of Gobi's clothes is pretty basic, so I suggest - steer clear and go to naadam or quince and save yourself some time and disappointment. I agree with many others that this company feels like a scam with their customer service. If I could give zero stars, I would. If you would like to exchange one or more products, you can do so within 14 working days by indicating in the return portal what you would like in exchange. Dear JuliaThank you for your review, and we are very sorry for the inconvenience. RELATED: What is Cashmere and Is it Sustainable? Please note that this instruction is only for Germany and DPD parcel shops in all other countries are operating normally. Shop Men's Gobi Cashmere Long coats and winter coats . If an order was purchased with loyalty points and returned within our 14 days return policy, we will refund the full amount. We are working closely on your case, and you'll be contacted back as soon as possible.We ask you kindly for your understanding and patience.SincerelyGOBI Cashmere. I wont shop here anymore. Return Process Visit our return portal (link below) Put in your order number and the email address you've used Select which product(s) you want to return and the reason for the return Select whether you want to exchange a product or for a money refund All of their products are made in the capital of Mongolia, Ulaanbaatar. Gobi confirmed receipt of order & payment. Heres some common feedback from buyers online: The consensus seems to be that Gobi Cashmeres products are definitely worth the time and money. We offer The free gift will be dispatched with the relevant items from your qualifying order.
Gobi Cashmere Reviews | Read Customer Service Reviews of www I ordered two cashmere turtle neck sweaters on December 10.
Products must be returned undamaged in their original condition and packaging (including tag).
item, otherwise, the gift/ additional bundle will not be shipped together. $279 $195.30 (30% off). Although some customers have encountered a few hiccups here and there, Gobi does a pretty good job with customer retention. Never order more than you are 100 pro sure about. There are no customs duties, no additional fees other than the shipping cost to be paid when ordering Show your pride this month with our fabulous buy one, get one free deal on select designer cashmere, Buy 1, get 1 free on select sweaters and cardigans for you and your love. They pretend that we did not send back a free item, but we did (I always take a picture of the box content before closing and shipping it back).
Gobi Cashmere Reviews | Read Customer Service Reviews of www Sign up for our newsletter to get early access to new arrivals, sales, events and more. View full policy Gobi is refusing to issue a refund 6 weeks later, telling me get compensation from EVRI although Gobi of course took my payment. Really disappointing experience. On 15 Feb I received message my parcel was delivered but I did not receive.
Returns Center - Gobi Cashmere UK ?What is going onAre they playing for excuses not to refund my money.I said previously I paid for Royal Mail Tracking & Insurance.Royal Mail find this behaviour and request most unusual and are most perplexed also ! They even try to make you cancel your paypal claim (if you don't, we will not refund you) Dear Jean-franois MoureauxThank you for the review and we apologize for the inconvenience. Return Eligibility . Verification can help ensure real people write reviews about real companies. A fine supplier, and my wife has now ordered a pink crew neck, which is en route to us.
Returns Center - GOBI Cashmere FR Your experience here may vary, but they dont make it necessarily easy to get in touch with them as you have to kind of dig for their support page. at checkout, then your payment card. With kind regards GOBI Cashmere, Hello, basic wool items ok quality but really basic, not like cashemere, just wool.
Return Policy - site Good quality, fast shipping, affordable, made in Mongolia, I always order here! They were safely delivered on December 15, and were tracked all the way by Gobi and Evri who kept me constantly informed of their progress. Offering a standout flair and unique design, this is a unisex cardigan that comes with a 4-ply construction. It is best to take measurements on a well-fitting old garment and refer to our size chart. 6 items on sale from $229. Shop Women's Gobi Cashmere Jackets. Returns initiated later than the given time are only eligible for exchanges and store credit, however, the return shipping fee is to be paid by the customer. Please be sure to include the free gift with your return, or your refund will be adjusted to deduct the retail value of the gift. For health and hygiene reasons, we cannot exchange or accept the return of facemasks and knickers unless they are defective. Shipping cost is 12,00 within other European countries OR if your total order amount is over 150,00 we provide FREE Shipping regardless of location within Europe. Both products were defective. Anyone can write a Trustpilot review. When I buy a skirt, I dont assume it will rip when I wear it. On 2 March Gobi replied they will refund the money. {' '} Unfortunately, we do not offer an exchange, you can simply return the item and place a new order with us. We have a great solution for you. I purchased 4 products and 2 were defective, TERRIBLE PRODUCTS AND SERVICE!SHOP at NAADAM! The measurements are only approximate and may differ slightly from reality. If a customer wishes to return an order that included a free gift, please be sure to include the gift with your return or your refund will be adjusted to deduct the retail value of the gift. In case of a return of the complete order, the shipping cost (if charged) will be refunded as well. To accomplish this, we partner with the Mongolian herders who have been living on the vast steppes for thousands of years, creating a unique tradition of Mongolian nomads that thrives to this day. The cashmere scarf can be styled in many different ways or let loose to hang slightly below the waist. If we do this we will publish the amended terms and conditions on this page. The company is based in Mongolia, which can make shipping times a little tricky for different parts of the world. I was a bit concerned on reading some of the customer service reviews but I have to report my first experience with purchasing from Gobi Cashmere was perfect. Focusing on quality, affordable pricing, and sustainability, Gobi is a clothing retailer that focuses on high-quality cashmere. We had to pay for the return and now they pretend we have to waive our paypal claim to be refunded or be refunded 100 less. What for? Products must be returned undamaged in its original condition and packaging (includes tag). If approved for a refund, the amount paid (including tax) will be credited to the customers original form of payment within 3-5 business days; timing may vary based on the customers financial institution. 1 review NO Sep 19, 2022 Bought several sweaters from Gobi Bought several sweaters from Gobi cashmere on sale.
Find out how we combat fake reviews. Dear MashaThank you for your review, and we are very sorry for the inconvenience.Please contact our customer service support-1@gobicashmere.com, so that we can help you further.With kind regards GOBI Cashmere.
Return Policy | Gobi Mongolian Cashmere you're just hoping I'd forget or give up on returning, and making me waste my time. {' '}, Shipping cost is 20 for non-EU European countries but with DHL Express it is 46, Shipping costs for countries using PostNord as a last mile carrier are 15. .I went up a size ( thought they were a Chinese company whiich come up small ) but jumper was too big so returned it. Thank again and we hope to see you soon again on our shop.SincerelyGOBI Cashmere. Inside the box, each sweater was packed in a zip up polythene storage bag. GOBI has no authority to ship the item/additional BOGO and bundle item, which was not on the final placed order. They have nonexistent customer service - takes ages to reply, and each time coming up with silly answers that contradicts basic legal consumer protection. Choosing a selection results in a full page refresh. ?If no effort to resolve these questionsplease make up your own minds about the RISKS of ordering from this company. Return Portal: https://gobicashmere.shipping-portal.com/rp/, Put in your Postal code for the delivery and the order number, Choose which product(s) you want to return and the reason for the return, Choose whether you want to exchange a product or for a money refund, Print out the Label and bring your return to the drop of Point, Chosen delivery service delivers return to our logistics center, Products are inspected, either approved or disapproved for return, If approved, product will be exchanged and re-shipped within 14 working days, If approved, refund will be made within 3 workings days to our financial intermediary (bank) and they will refund the money which will take on average 3 working days. This is a particular focus for the company as well, and it seems that they do their best to price their clothing accordingly. I contact them to ask help me to change the size, but they do not answer me. Shop Women's Gobi Cashmere Sweaters and pullovers. Received refund 28.12.22 and advised not all items available but could reorder the ones that were with 20% off. Thank again and we hope to see you soon again on our shop.SincerelyGOBI Cashmere. Shipping costs for exchanged items must be paid by the customer. Returns Center Find Your Order You will find the order number (e.g. The cardigan also features sustainable seed buttons and color-blocking ribbed trims, and the sleeves fit just right around the hands. Stay away. It means preserving centuries-old traditions that have proven to produce comfortable, quality cashmere without depleting the land or harming the animals. FREE Shipping is available within Germany. Returns due to damaged or incorrect items are acceptation. It is too too big on me. You will be contacted as soon as possible back, so that we can help you further.We sincerely ask for your understanding and patience. Choosing a selection results in a full page refresh. These shirts hug nicely and I can pretty much lift my arms up without the shirt showing a huge portion of my stomach. Great cashmere should be comfortable responsibly made, humane and in your budgetand at GOBI Cashmere weve proven that it can since 1981. 100% premium Mongolian cashmere. Gobi cashmere responded quickly, fixed it quickly and it was very good service. . Our whole team works very hard to keep our customers happy. It comes in a white colorway while boasting a bit of red and green for contrast. Advised on 19.12.22 lost in transit. Most people are satisfied with their products regarding price, shipping, and customer service. Really, not a respectable company. IN00000) in your order confirmation email. No return labels included.So sorry for a good product, Dear BarbaraThank you for your review and we are very sorry for the inconvenience. Gobi is a brand that aims to be the embodiment of what cashmere has to offer. GOBI-00000) in your order confirmation email.
Retouren-Center - GOBI Cashmere DE working days. GOBI has no authority to ship Gobi Cashmere offers a relatively short return period of 14 days, which starts from the date the customer receives their order. Dear TGThank you for the review and we are sorry for the inconvenience.By lost parcels we must start an investigation and wait for the reply from our carrier partners. Gobi Cashmere UK, Dear Mark Thank you for the review and we are sorry for the inconvenience.Unfortunately, due to the holidays, we are unable to process orders and returns from the 23rd of December 2022 to the 2nd of January 2023. Im 510 and 200lb so most large cotton shirts fit poorly on me. We partner with the Mongolian herders who have been living on the vast steppes for thousands of years, creating a unique tradition of Mongolian nomads that thrives to this day. If the return is within Germany you will receive a free return label from DHL by email.
Vcenter Saml Authentication,
Owner Financing Edgewood, Nm,
Articles G