No logic. This remained a bed for the week. In Bahia Principe Hotels & Resorts, we believe only through listening carefully to the comments and suggestions of our customers that it is possible to achieve the constant improvement, guest satisfaction and quality service that we strive for.Our teams will be proud to receive your kind recognition to their hard work and we will all be very pleased to welcome you back again soon for another lovely stay with us. Snack bar was convenient however I really did feel so sorry for the staff in there.two members of staff to so many bookings. Plenty of arranged activities round the many pools with occasional quite loud music, a disco outside the 'castle' most evenings at 7.30 and a selection of quite sophisticated children's musical shows in the hotel theatre which you should try not to miss. Put a little romance in your holiday. Rather than getting reception to do it ? Kept forgetting to put on our masks indoors but they are quick to remind you.! It should also be noted that the extensive pool recreation area is built on three different levels with insufficient ramps on either side to access the bedrooms easily. Relaxing Massage with Aloe Vera View all gemma2303 Telford, United Kingdom 5 4 DOWNLOAD APP TO DO ANYTHING Review of Bahia Principe Fantasia Tenerife Reviewed February 22, 2022 via mobile service and food and drink offering is a good 4*. Location. Over all I would love to say thank you to all the staff of the resort and I will be back some point. 6 SENSES RITUALS facial + body We hope you will enjoy a wonderful stay with us at Bahia Principe Fantasia Tenerife hotel. On the other hand, we are very sorry that you have had difficulty in making reservations for the la carte restaurants. Not enough staff to clear up fast enough, masks can only prevent so much it did not feel covid safe at all. Bahia Principe Fantasia Tenerife - Tripadvisor Once again, thank you for your wonderful review, we are looking forward to welcoming you back soon. This new family vacation paradise in Spain will thrill children and adults alike. That being said, I would 100% return to this hotel so it is still good enough for me to warrant the taxi prices. You will live in the Hesperides Garden and take a stroll around the famous "thousand-year-old Drago" - there are many surprises just waiting to be discovered. Bahia Principe Fantasia Tenerife, San Miguel de Abona, Spain World's worst customer service - Review of Bahia Principe Fantasia Modern, clean, spacious. Monkey park was 25 euros each way so 50 in taxis before you buy your tickets. The gent on reception first of all said that the discount only applied to certain things but couldn't tell me or show me where this was stated. Bahia Principe Grand La Romana. Over crowded. We apologize if the gastronomic offer was not up to your expectations. There is other entertainment but the main shows do have to be pre booked. Own or manage this property? Please note that our Family Concierge team is also always at our guests' disposal from their first day of stay to assist them with any needs they may have. The app is very good and you can log into it and check in and book restaurants, entertainment etc. They are cleaning the hotel constantly, cannot fault the cleaning standards at any area, absolutely pristine throughout. these were busy during the odd rainy day. Yes, free parking is available to guests. The pools are great but were a little chilly due to the time of year, its advertised that one is heated but we didnt think it was - certainly not for very little ones. Was spotless! We didn't know this beforehand and had already made arrangements to hire a Tommee Tippee prep machine and steriliser from Hire4Baby - fantastic prices and service. If you log onto Bahia principe hotels app and there you can download the app for the hotel your . It is still Dark!!. I would not submit any customer I want to keep to the use of this app!!! The pool beds get taken rather quick so be there early and get a bed. It was becoming very awkward and embarrassing, wanting us to wait for a reply. Bahia Principe Fantasia Tenerife Check In / / Check Out / / Guests Contact accommodation for availability. There are a number of 'baby stations' around the hotel that have steam sterilisers, microwaves and changing tables for use. Lots of food that complimented eachother. Massage with Hot Stones On the top floor there are 3. We have forwarded your suggestion regarding the gastronomic offer in order to improve the quality of the services provided. Book Bahia Principe Fantasia Tenerife, Golf del Sur on Tripadvisor: See 2,214 traveler reviews, 3,825 candid photos, and great deals for Bahia Principe Fantasia Tenerife, ranked #5 of 8 hotels in Golf del Sur and rated 4 of 5 at Tripadvisor. LearnMore. Copyright 2023 Apple Inc. All rights reserved. The older kids areas looked great with games machines, pool and consoles etc. We found the staff in here extremely rude and unhelpful - probably because they're very busy at lunch timebut when you're on holiday in a '5*' resort you don't expect it. I also think it isn't necessary to do the mid way through the kids club activities walk around an extremely busy pool area and dance on a slippy stage area. Most of the information was in the app - the front desks favourite words. Entertainment first class and loads for the kids to do . Galvn Bello, S/N, 38639 Golf del Sur, San Miguel de Abona, Tenerife Spain Visit hotel website 1 (844) 952-2162 Write a review Check In / / Check Out / / Guests Hotel direct offer! Oxygenating/Moisturising Would you like us to show it to you? Bahia Principe Fantasia Tenerife | easyJet holidays Couples Harmony Really wish I had known this before arrival!More, Dear Gemma, Thank you for taking time during your holiday to write about your stay at Bahia Principe Fantasia Tenerife hotel.We are sorry for any inconveniences. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Enjoy a relaxing massage with plantain oil that is exclusively from the island. I have only been able to book 2 out of the whole week! Bahia Principe Fantasia Tenerife in Golf del Sur | TUI.co.uk The rest of it is luke warm. Reflexology Braids Bahia Principe Fantasia Tenerife - All Inclusive. We thank you for pointing out the high standards of cleanliness, friendliness of our staff who work continuously to ensure that each of our guests has a pleasant stay. In addition, exclusive daily discounts to boot! These are over 2 floors. It isnt possible to move the upper swimming pool to the lower one with a pushchair without taking the lift. The main buffet restaurant is OK - not the best we've had abroad but certainly not the worst. We are really grateful for your constructive feedback and suggestions on how we can improve. We opted for a sea view room and were guided to room 8302. A few kinks but the app does give a lot of good info once youve arrived at your hotel. Its a glorified holiday camp, we ate the breakfast and sometimes the pool bar hot dog and chips but in a 10 day stay, we ate dinner twice there and went out the other 8 days! On the other hand, we would like to apologize for any inconvenience. 4. The app is pretty appalling, haven't been able to book any restaurants bar the buffet for the . Therapy based on oriental techniques, applying pressure on specific meridian Wash& Comb The wind on the other side seems to be channelled by the castle and also those sunbeds lose the sun after 2pm. Does Bahia Principe Fantasia Tenerife have an airport shuttle? Resort Bahia Principe Fantasia Tenerife - Destinia Download the Bahia Principe Fantasia Tenerife App before you go! We hope you will give us another chance to change the wrong opinion and provide our best service in the near future. Located in south Tenerife just outside the town of San Miguel de Abona, Fantasia Bahia Principe sits on the coast, meaning you benefit from a refreshing sea breeze during the day, and stunning sunsets at night. However, we will inform our Executive Chef immediately in order to supervise the temperature of the dishes, so they can take the necessary measures to ensure that we maintain and deliver the level of service expected from us. tension and stress. A marvellous sensory experience, activating all your senses to reach a far deeper state of Downside was there wasnt enough space for 5 persons clothes and no drawers. Claim your listing for free to respond to reviews, update your profile and much more. over a year ago Answer 3 answers Property representative BahiaPrincipe_hotels Palma de Mallorca, Spain 2 Votes Hi MArc, The new Bahia Principe App can be downloaded up to 5 days before your arrival at the hotel. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. The rooms that look directly onto the bar terrace (on the sports bar side) are very close to the terrace and you can see directly into people's rooms. Soothes tense and sore muscles. We would like to clarify regarding the situation described, we would like to inform you that our hotel takes care of every detail of the preparation of our guests' stay to allow them to plan their stay in advance and we offer the possibility to make reservations for services 10 days in advance. Resorts in the Caribbean. Had ping pong, pool and x box games They loved it and Carlos was great with them. Due to the current situation and in order to comply with the capacity regulations, guests have to reserve their services, avoiding queuesas well as making it easier to control the capacity in our facilities. Bahia Principe Fantasia Tenerife Questions & Answers 2,230 Reviews Ranked #5 of 8 Hotels in Golf del Sur Marc15745. Italian was our favourite. Our rooms were located on blocks 4 & 8 on opposite. Enjoyed the IBox show.There are help yourself outside beer pumps at the dreamfactory and pool bar on the tree side.Take large thermos type tumblers with you.We ventured out to the Teppanyaki Japanese restaurant one night . The location is not great, we were told there's a bus outside the hotel but we weren't told it takes an hour to get 15 mins down the road. This hotel is for kids who will have a ball, if you are looking for a restful holiday .look elsewhere !!! Ironing Can't book the shows as they are also fully booked I am looking to move hotel as why have an Italian restaurant on site which we can't use for the whole week we are here I.woikdnt say that's 5 star service! Bahia Principe Fantasia Tenerife - Bahia Principe Hotels & Resorts Floaters are not allowed in the pool! An unforgettable experience to be shared with your partner, with a relaxing or athletic massage (50 min) and private jacuzzi (15 min), with an atmosphere set to your needs. Review Bahia Principe Fantasia Tenerife - Top Tips - Mini Travellers Yes, Bahia Principe Fantasia Tenerife offers an airport shuttle for guests. Everything is bookable from breakfast to the evening shows. BAHIA PRINCIPE FANTASIA TENERIFE: Bewertungen, Fotos & Preisvergleich (Teneriffa) - Tripadvisor Europa Spanien Kanarische Inseln Teneriffa San Miguel de Abona Golf del Sur Hotels Golf del Sur Bahia Principe Fantasia Tenerife 2.228 Bewertungen Nr. We had a master suite room 3312 which was fantastic. Weve stayed at larger three and four star hotels that offer this service so it does fall somewhat short. heat of the stones to dissipate stress and promote relaxation. It is a great honour for all the Bahia Principe Fantasia Tenerife team to hear that you consider our all inclusive hotel as the best one you have ever stayed. The food was good. I have not seen an app or website this poorly written in a very long time. Bahia Principe Fantasia Tenerife 2,161 reviews #1 of 1 all-inclusive in Golf del Sur Review Save Share Avenida J.M. The restaurants taking limited bookings didnt make a lot of sense when the buffets were so busy. Bahia Principe Fantasia Tenerife Avenida JM Galvn Bello, 38639 San Miguel de Abona, Espanha - Excelente localizao - mostrar mapa 8,8 The snack bar in the day is fantastic, you get to order what you want on a touch screen and it all comes out freshly made! Overall, a lovely hotel and my main gripes all centre around the food. We also apologize if the location of your room was not up to your satisfaction. Release all the Non-slip footwear a MUST round the pools we witnessed many children & adults taking painful tumbles .. as for sunbeds, alhough there are plenty you will need to reserve them early for your favourite spot if you are a family of 6 or more ! This was not so much a holiday for us as an adventure experience. I had a WC and sink on my side.. Could have done with some drawer space as I ended up living out of my suitcase, as did my daughter.The balcony overlooked the castle, tree and children's pools and got the sun from mid afternoon.The hotel is beautiful at night, quite magical.The hotel was full with 'hundreds' of children and particularly noisy by the kids pools. Sofa pulled out and also another pull out bed below it . We are glad that you had an enjoyable stay with us and are really delighted that we met your expectations. Check the entertainment schedule and book your favourite activities. We got slip free ones for the kids and we have croc flip flops and were ok. I asked for a quiet room with nice view and we got exactly that. We are very sorry for any inconvenience. physical, mental and emotional health. Bahia Principe Hotels & Resorts strives to provide our guests with effective solutions, as well as the warmth and hospitality that define us. The floor is slippy but pool shoes help and I do believe that putting a slip proof walk way between the splash pools and the tree pool would stop any accidents. We read about bringing wetsuits for the kids and Im so pleased I did! There are similar hotels available. If we return well ask for a top floor room as we could hear the family above us moving around the room. The bootable restaurants we couldnt get a booking before 9pm which with our 2 little ones doesnt work, same as the shows, you are allowed to see 3 shows in a week if you want to see more its 10 euros!! Kindest Regards,Houda El BarcheBahia Principe Fantasia Tenerife.