The dedicated customer display lets customers pay intuitively, and the fast card processing speed keeps your line moving. On both devices, tap More from the navigation bar at the bottom of the screen > Settings > Hardware > Customer Display. On Square Register, confirm that youve pressed the Charge button to activate the customer display to accept contactless cards and phones. This countertop docking accessory provides secure support to your customer display, making it easy to accept payments. How do I secure Square Register to my countertop? Sincerely Yours, Signed by: Company Name: Square, Inc. I, the undersigned, hereby certify that we are not subject to a denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. Pick a spot Grab the mounting plate. Square Register Customer display cable B B E C Customer display A Hub C Power adapter Power adapter cable D A Connect Register to hub Connect the hub cable to the bottom of Register through any micro USB port. $28.42. Magnetic stripe and chip cards How do I connect Square Register to my network? The transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be collocated or operating in conjunction with any other transmitter. Line up the heel of the customer display with the corresponding dock on Register. 4. All credit sale plans are issued by Block, Inc. Not available to merchants in AL, DE, MS, MO, NH, and TN. Make sure to check the network connection in the same section. testing, inspection, assessment, surveillance, reassessment) and resolution of complaints; make claims regarding certification only in respect of the scope for which certification has been granted; do not use our product certification in such a manner as to bring the Certification Division into disrepute and not make any statement regarding our product certification which the Certification Division may consider misleading or unauthorized; upon suspension or cancellation of certification, discontinue use of all advertising matter that contains any reference thereto and return any certification documents as required by the Certification Division; use certification only to indicate the products are certified as being in conformity with specified standards; g) endeavor to ensure that no certificate or report nor any part thereof is used in a misleading manner; h) ensure that any reference to our product certification in communication media such as documents, brochures or advertising, complies with the requirements of the Certification Division; i) keep a record of all complaints made known to us relating to the products compliance with requirements of the relevant standard and to make these records available to the when requested; j) take appropriate action with respect to such complaints and any deficiencies found in products or services that affect compliance with the requirements for certification; k) document the actions taken. HARDWARE WARRANTY FREE 30-DAY RETURNS Square offers a 30-day, risk-free return policy for all purchases made from square.com/shop. The public disclosure of above documents might be harmful to our company and would give competitor an unfair advantage in the market. _,. The dedicated customer display lets customers pay intuitively, and the fast card-processing speed keeps your line moving. Connectivity may fail due to certificate validity mismatches if the device time is wrong. Track sales in real time, manage inventory, build a customer directory, and more, all from your point of sale. What Is a Customer-Facing Display and Why Do You Need One? - Square No monthly fees or long-term commitments. The Square register is built entirely by Square, so you can sell confidently, knowing everything just works. Toggle Wi-Fi off and on in Settings and check to make sure that you see a tick next to the network to which you are trying to connect. HTTPS (only port 443). Point of Sale Hardware Accessories | POS Equipment | Square Set Up the Customer Display Download the Square Point of Sale app on the device you want to use as a Customer Display > sign in to your account. Square Register Troubleshooting | Square Support Center - US $12.00. Twist and lock Place Register onto the mounting plate with the larger screen facing right. There should not be any gap between Square Register and the customer display. 1. Separate the customer display Remove the instructional wrap, carefully lift the customer display out . Para? Make sure your devices date and time are accurate. A 14-inch circle is recommended to mount and unmount Square Register. Bosstab Countertop Mount for Square Register Customer Display. Read our FAQs, learn more about compatible hardware, and get troubleshooting support at square.com/register-setup. Confirm that you see the Wi-Fi status indicator on the top-right corner of the status bar. Note: This is critical for ensuring that the device has the correct time. Square Replacement Customer Display for Square Register - Black Best Regards Company Name: Square, Inc. Or you can hard-wire through the Ethernet port on the USB hub. The Square Register was designed to be both sleek and easy to use. 1. Custom rates available for businesses that process $250k+ annually. Accept all types of payments, including EMV chip cards, Apple Pay, Android Pay, other NFC payments, and magstripe cards. apytiqcuyrsq6-ats.iot.us-east-2.amazonaws.com, memfault-prod-ap-south-1.s3.amazonaws.com. If there is no update, your software is up to date. Click to play video. Tap Dip Swipe Tap Dip Swipe Ask your customer to hold a contactless device or card near the customer display to trigger payment. ee be sare ee bt wp ' RTE SLL ELLER ee eee Be eee es . It depends on your preference and how the counter is set up at your business. To take a payment, ring up the sale and tap Charge. This device supports 2X2 MIMO operations as described in this filing. Mounting plate with cleat 6. The Wi-Fi status indicator in the upper-right corner of the status bar should have 34 white bars to indicate a strong signal. Accept chip cards and NFC payments with Square's most advanced reader yet. Square, the Square logo, and Square Register are trademarks of Square, Inc. M-LIT-0239-03. |, Pian owen tm wmriktianth be bh Eel be eee eee Fe ee ee ee eer ie ee ee ee oe ee ee ee ee et ee ee eee a at a - fe ima 2 - s Som% 264 6 RU UE Oe ae Sea Ss t.iririaeen me .) ACCESSORY HUB INFORMATION Hub output provides power to peripherals. Simply go to square.com/returns so we can make things right. 1 2 2. some products also feature user submitted or linked drivers, password defaults, instructions, warrantee terms, & troubleshooting guides. If the contactless card or NFC-enabled phone is damaged or broken. Plug one end of the power adapter cable into the power adapter and the other end into a power outlet. : Long-Term Confidentiality Should I dock the customer display or undock & connect via USB Cable? Press firmly on the bottom edges of the display . Make sure the cleat is positioned in its slot. 3+ day shipping. Register output provides power to Square Register. Clover POS Mobile is much more than just a credit card reader. Changes or modifications not expressly approved by the manufacturer could void the users authority to es rerate the eqnuinment Troubleshooting mah ome Eee eg ggg gg wh a a ee ie ee ee, ee IWOLE. Amazon.com: Square Usb Cable Square Register gives you two touchscreen displays: the seller display lets you effortlessly ring up customers, and the customer display lets customers see what theyre buying and pay and tip onscreen. Adhere the plate to your counter in the desired position and press down firmly for 30 seconds. Option 1: Dock the customer display by placing it into its slot on Register. Make sure the customer display is correctly oriented so its sitting horizontally on your countertop. Note: If you would like to have the tip and signature screen enabled on the SalesVu Customer Display a receipt printer is required to be connected with the Square POS app. Doing so will delete any Offline payments you have not uploaded. Let customers dip, tap, or swipe cards like normal, and keep taking payments, even if Wi-Fi is down. Manage Settings End-users must be provided with transmitter operating conditions for satisfying RF exposure compliance. Note: All traffic to Square servers is made over HTTPS. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. For minor scuffs and marks, you can use any electronic cleaning cloth with your Square Register. Replacement Customer Display Cable for Square Register | Square Shop Contact Name: Michael Lamfalusi Title of Person: Engineering Program Manager Address: 1455 Market St. Suite 600 San Francisco, CA 94103 United States. . Use this 40" replacement customer display cable to connect the customer display to Square Register. Try plugging the USB hardware accessory into a different port. Docking the customer display Register can be used in both docked and undocked configurations. MOUNT SQUARE REGISTER TO YOUR COUNTER WITH SCREWS 1. Accept terms and conditions and privacy policies. Order in The Next 2 Hours 53 Minutes to Get it By Saturday 03/11/2023. Specifications. This can help Square diagnose whether there is an issue with the docked position only. What POS software can I use with Square's customer display? Plug it into Square Stand or connect wirelessly to your mobile device. You can also reboot the system by using the power on the bottom edge of Square Register. Well continue to update our status page with more information. Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? There are basic checks you can do for issues you may encounter with Square Register. Track sales in real time, manage inventory, build a customer directory, and moreall from your point of sale. The included point-of-sale software helps you take care of everything from managing items and payments to tracking sales in real time and building a customer directory. A Connect Register to hub Connect the hub cable to the bottom of Register through any micro USB port.B Connect Register to customer display (undocked) Plug either end of the customer display cable into the customer display, then plug the other end into the bottom of Register.C Connect the power adapter to hub Plug the power adapter into the hub. USB Wall Charger. Simply go to square.com/returns so we can make things right. The transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be collocated or operating in conjunction with any other transmitter. (x4) SETTING UP SQUARE REGISTER Start by connecting Square Register to the hardware hub and power adapter. Does this application include a request for confidentiality for any portion(s) of the data Just reconnect to internet within 24 hours to upload any offline transactions.*. To dock your customer display to Register, follow these two simple steps. To view FCC information, go to Support > Legal > Hardware Disclaimer. UL Verification Services (Guangzhou) Co., Ltd. Get expert phone support, protection from eligible chargebacks, and a 2-year limited warranty. 600, San Francisco, CA 94103. This device supports 2X2 MIMO operations as described in this filing. Make sure to walk through the following before going through issue-specific troubleshooting steps: Make sure your device is connected to power. Grow your business with constantly improving point-of-sale software, including the Square Point of Sale app, Square Appointments, Square for Retail, and Square for Restaurants. Add accessories, such as cash drawers, printers or barcode scanners. If you dont see the Ethernet network status indicator, try unplugging and plugging in the cable from the Ethernet port on the Hub and from the router or modem. Determine how you'd like to set up the customer display: a. Free, powerful software to run any business. How do I connect Square Register to my network? 1 2 CONNECT TO THE INTERNET VIA ETHERNET OR CONNECT USB ACCESSORIES HELP AND SUPPORT Read our FAQs, learn more about compatible hardware, and get troubleshooting support at square.com/register-setup. Fast and simple. Clover Flex is the all-in-one device with the built-in capabilities to help you serve customers betterwhether at the counter, in line, at the table or in the salon chair. Make sure your Square account is activated. USB accessories: Plug any USB accessories into the hub, such as a bar code scanner, receipt printer, or cash drawer. Information to be displayed 1. Square POS setup. If youre still having trouble, please contact Square Support and we can help get you back to business. Before resetting your Square Register, please have the following information on hand, as youll need it to log back in afterwards: Account login information (email and password) or device code. You get all the business-building features that Clover POS is known for, the ability to add optional Square Replacement Accessory Kit for Square Stand, Square Reader for Contactless and Chip Special. Related Equipment: Is the equipment in this application part of a system Save 12% with coupon. Tap Hardware > General > About Register. User-friendly interface Start taking orders with minimal training. A sleek, compact, super light card reader and an app that packs a lot of processing power. Square, Inc. A full-featured POS in a pint-sized package. NOTE: If you need to undock the customer display, hold in the release latch located on the bottom of Register and lift out the customer display. This feedback is used only to improve this Support Centre article and is not sent to our Support team. End-users must be provided with transmitter operating conditions for satisfying RF exposure compliance. Order in The Next 2 Hours 53 Minutes to Get it By Wednesday 05/24/2023. All plans subject to credit approval and other factors. If youre still having trouble after youve tried these troubleshooting steps, please Contact Square Support. To submit a diagnostic report and support ledger from your Square Register: Note: Diagnostic reports can take between 27 minutes to upload please ensure you have a strong internet connection and your device is powered on during this time. To determine whether there is an issue with the Hub or with the USB hardware accessory (printer, barcode scanner, cash drawer, USB scale), try connecting a different USB hardware accessory to the Hub. Available at checkout or by visiting Accessories. Test your modem and/or router by plugging in other devices (such as a laptop) and seeing if they connect to the internet. pursuant to part lo of Tne FUL Rules. Touchscreen POS Register - Technical Specifications | Square If you are unable to connect, you can enable Offline Mode and continue to accept payments even if your Wi-Fi is down. Ethernet: Plug one end of an Ethernet cable into the hub and the other into a modem or Ethernet port. 50. Square Register gives you two touchscreen displays: the seller display lets you effortlessly ring up customers, and the customer display lets customers see what theyre buying and pay and tip onscreen. Shop with confidence! Extended 6.5' customer display cable for Square Register. APR is 15%. $12.00. Reconnect to the internet and sign back in with your email and password or device code. If youre unable to perform the above steps: Once the reset is complete, youll need to reconnect to your internet connection and sign back in. USB accessories: Plug any USB accessories into the hub, such as a bar code scanner, receipt printer, or cash drawer. Thanks, we'll work on improving this article. Note: The Ethernet port can only be used to connect Register to the internet. You can tilt the cashier side display. * increase tne Separation De wweedh Wie CUuUliPrirerit anit Pee el: * Connect the equipment into an outlet on a circuit different from that to which the receiver is connected, Me oe lh dee eda ee ee muMeeeran raodialTil tacknician mir eee Net at Te De Re ee Pe ee EE eee Se UL eS SS ee ee ae ee, Square Register Getting Started INKS/COATING 1/1 + Matte AQ BLACK PRODUCTION NOTES Dieline _______ 1955 Broadway Ste 600, Oakland, CA 94612 PROJECT X2B Packaging MATERIAL 128g text C2S - SUN VENDOR Veritiv China DESIGN Eric Manago DELIVERABLE GSG - 16pg - US SIZE Flat: 272mm x 136mm Folded: 136mm x 136mm FINISHING diecut, fold, staple PRODUCTION Mike ONeal MODIFIED November 4, 2020 1:00 PM PROGRAM MANAGER Isabel Turnquist FILE NAME M-LIT-0239-03_X2_GSG_16-pages_US_M02 PART #, -03 REV NOTES REV-02 (08/20): MP release REV-03 (10/20): MP rerelease with correction to images MECHANICAL #, M02 SUPPLIER NOTES WELCOME TO SQUARE Lets get your Square Register up and running.