Noticed some discoloration around the edges. If youre not happy with your products, you can return or exchange them within 60 days of delivery. After sending pictures of my sunglass frames and my vision prescription and being reassured Fuse Lenses could change the lenses in my Gucci sunglasses I ordered replacement lenses. This company provides prescription and non-prescription replacement lenses for sunglass frames of all brands. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I expected I hear back when they crunched the numbers. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. How do I track my package from Fuse Lenses? Medical providers and first responders can get this code. Not to worry! How BBB Processes Complaints and Reviews. Can I track my Fuse Lenses order online? Stack on a Fuse Lenses discount code for clear savings. Fuse lenses is an aftermarket lens company based in Clearwater, Florida. Any usage of their trademarks is only to describe the products bearing those marks. Protecting your vision is always in style. Once youve got $55 or more in your cart, just check out and choose standard shipping. We researched this on May 12, 2022. They emailed and asked for the Rx again. BBB is here to help. Fuse Lenses is available in the highest of prescriptions with multiple custimizable options. I had to call and ask where the prepaid box I paid for was. Where do I track it? How to track your Fuse Lenses order? Never heard back. 1 review US Updated Mar 12, 2023 Peeling lenses. Fuse Lenses' mission is to provide quality lenses for all your favorite brands. What if my order shows "delivered" but I do not receive it? A commonly overlooked factor when people are buying glasses is the durablity, or impact resistance, of the lens. Log in to gain access to pre-order our best selling and fastest-going lenses. BBB Business Profiles are subject to change at any time. As of May 12, 2022, Fuse Lenses does offer international shipping policies. 40% OFF Fuse Lenses Discount Codes June 2023 - Insider So test them out, if you dont love them - let us know! Business Details Location of This Business 1678 N Belcher Rd, Clearwater, FL. I have 4 emails to ZACH: 5/5/21 I email** the prescription to Zach in response to him asking for it. Yes! Experience color in a whole new way with our newest lens technology. View the, No. My less than a year old lenses are both delaminating. Fuse Lenses order tracker? Don't let blurry vision get in your way. I received a response that they could try to make the lenses thinner or they could restyle them to a different frame. Just email us and well help get you the perfect fit. We researched this on May 12, 2022. Follow them to make sure you never miss out on a deal. The brands listed do not endorse, sponsor, support, or associate with Fuse Lenses. Are they worth the cost? Save Money With 100% Top Verified Coupons. International Association of Better Business Bureaus. To be eligible for a return, your item must be unused, in the original packaging, and in the same condition that you received it. As long as you order $55 or more of products, your entire order will ship for free. Heres how to start earning: All replacement lenses from Fuse Lenses are covered with their 60-day guarantee. When I received my order the lenses held no prescription. Date of experience: March 10, 2023 Useful Share Reply from Fuse Lenses 2 days ago Free shipping (1) Verified (15) Expires soon (2) Best Coupon 40% OFF Code Take 40% Off 2 Items with Fuse Lenses Discount Code Opens Fuse Lenses site in a new tab il Show coupon code. Fuse Replacement Lenses for your Sunglasses The company was founded in 2011 by Brandon Dill and Jon Martino. As a matter of policy, BBB does not endorse any product, service or business. Looked closer and a layer is peeling off both lenses. I checked all previous email histories and the last email was Zach asking if you needed Progressive or Single vision on the 5th. Would not recommend. BBB reports on known marketplace practices. So I cannot recommend FUSE- there are more efficiently places online to order from. Take 40% Off 2 Items with Fuse Lenses Discount Code, Take 25% Off Your Order Using This Fuse Lenses Discount Code, Enjoy $10 Off Any Order Using This Fuse Lenses Coupon Code, Take 20% Off Any Order with This Fuse Lenses Coupon, Redeem This Fuse Lenses Coupon Code for 9% Off Your Order, Redeem This Fuse Lenses Promo Code and Take $7 Off Orders, Score 14% Off Your Order with This Fuse Lenses Coupon, Earn 5 points per $1 spent on prescription lenses, Earn 25 points each for following on Facebook and Instagram, Earn 150 points for visiting their YouTube channel. All of our lenses come with a 60-day guarantee! You can often find coupons on Fuses Facebook, Instagram, and Twitter pages. Yes! Copy a discount code from this page. When I received my order I notified the company that the sunglasses were not wearable because the screws they used to stabilize the lenses were too long and touching my face. It was definitely not a lack of wanting to help, it was just because we had never seen any of those responses you had mentioned. View the, Yes. It wasn't. Their easy process allows you to select the frame and customize the lenses. Since there was no response in the allotted time we have set up for reminders, the ticket was automatically closed out, which was the response you received about the ticket closing. Scroll to the bottom of the Fuse Lenses site and enter your email in the "Email" box. A leading-edge research firm focused on digital transformation. I am so sorry for the inconvenience. That's why they created this niche company that solves that issue. Updated 2 months ago An Order Confirmatio n email is sent right away, as soon as you place your order. Your responses after the 5th never came through to us. Yes, Fuse Lenses does offer order tracking. All lens purchases include a 60-day guarantee. Every pair of Fuse Lenses are made from optical grade Polycarbonate that is shatterproof, 100% UV protected, and the same quality material (or better) than the big name brands. If not, ensure your shipping address is correct, a neighbor or front desk doesnt have it, and then reach out to us. I ordered lenses in March. Moderate content, respond to reviews, and promote offers. But what does that mean, and why is it important? View the, Yes. Then you can redeem them for special discounts. From the everyday to the extreme, we have lenses to meet your needs. Trending Now: Get 50% Off + More At Fuse Lenses With 66 Coupons, Promo Codes, & Deals from Giving Assistant. Sign up for their emails and SMS marketing messages. All replacement lenses are custom-made to order by Fuse Lenses and will not contain any other brand's associated logo or markings. Are you thinking about getting polarized sunglasses? We're tackling 5 reasons to not order replacement lenses and why those reasons are lame. BBB Business Profiles generally cover a three-year reporting period. And with a Fuse Lenses coupon, you can save big on lenses and sunglasses. Additionally, past 60 days we are unable to offer you a refund. There was no response from you after that. BBB Business Profiles may not be reproduced for sales or promotional purposes. Any Frames. Not to worry! I received an apology and assurance that all haste would be given my order. We guarantee fit! You will receive an RMA number once you have started a return or exchange. Fuse Lenses Help Center You can get a 15% off new customer code when you enter the newletter. That provides high-quality lenses, and you keep the same frames. Starting at $79.99. I sent it giving my phone and email so they could confirm cost. Based on our last check on May 12, 2022, Fuse Lenses was not offering in-store pickup. Fill your cart with the best lenses from Fuse Lenses. 4 categories. To start a return or exchange, contact us at from our Help Center. In most cases this can be human error or a false scan, and the package is found within the next business day. Well guide you through the process. I did immediately. Just add the extra warranty to your cart, and we will add on another 1 year, 1 time replacement to your purchase. What do you do when your lenses get scratched or crack? Fuse Lenses does offer free shipping policies. How will I receive a shipping or order notification? tracking - Fuse Lenses How will I receive a shipping or order notification? Everything Else. It doesnt matter if something happens today, tomorrow, or 10 years from now -- weve got your back. Check the. Knoji is a social discussion platform that's 100% free to use. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Fuse Lenses is not associated with any other brand. We guarantee fit! We are more than happy to help and get this process completed and apply the original cost to your prescription lenses so you would just pay the difference. Fuse Prescription Lenses. I am now out of the money I paid for lenses and have an expensive pair of sunglasses that are not wearable. With the Fuse Rewards program, you can earn points with every order. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Never a reply. Orders and Shipping. You'll also get early access to our BIGGEST sale of the year! We would just need that information before we start. YOUR ORDER STATUS FAQ What if my lenses don't fit? Your shipping costs will automatically be deducted from your cart. Just email us and we'll help get you the perfect fit. Today, Fuse Lenses sells its own sunglasses and prescription lenses, in addition to replacement lenses for top brands including Oakley, Ray-Ban, Costa Del Mar, and Maui Jim! For Fuse +Plus lenses, this add-on is for one extra lens replacement over the lifetime of your lenses. You can use Fuse Lenses coupons to unlock discounts at their website. If you have a screenshot of your responses that never came through to us that you can send to me, I will be happy to look into why it never came through our system. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. All lens purchases include a 1 year, 1 time replacement warranty standard, no questions asked. Based on our last check on May 12, 2022, Fuse Lenses was not offering free return policies. Looking for a Fuse Lenses discount code for 15% off your entire purchase? On top of that, we allow you to extend your standard warranty for another year! In most cases this can be human error or a false scan, and the package is found within the next business day. Read more here. This coupon is accessible to not only military. For extra dirty lenses, use soapy water. He receiv** it same day before 3:39 PM EDT, Thank you for your response, Edward. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? Please feel free to reach out to get this completed. Fuse Lenses track order? Knoji As of May 12, 2022, Fuse Lenses does offer order tracking support. Fuse +Plus lens purchases include a lifetime, 1 time replacement guarantee. To complete your return, we require proof of purchase.. We get a ton of packages, so please do not send your items back without first receiving a Return Merchandise Authorization (RMA) number. AMP Color Enhancing Lenses now inPRESCRIPTION, Fuse PRO is3x Strongerthan other lenses, Your Script. One recent example we saw was for 35% off sitewide. Check Fuse Lenses' website to see if they have updated their order tracking policy since then. Check. Check the, Yes. FUSE Lenses | Better Business Bureau Profile *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. The founders of Fuse Lenses know how much of a hassle it is to have the lenses of your favorite pair of glasses fall out or break. Warranty redemptions may only be used for a lens of the same value and for the same frame as the original purchase. Become a verified brand rep for Fuse Lenses and amplify your brand's voice on Knoji. AMP Color Enhancing Lenses are also available to purchase in our Fuse Sunglasses. Fuse Lense offers a 15% off Fuse Lenses coupon code. View the, No. You can email me at *******@fuselenses.com. Click on "Verify with ID.me" while at checkout. Check this page regularly to make sure you dont miss out on promo codes. Add your prescription or preferred shade and get free shipping on that order. Fuse Lenses Reviews | Read Customer Service Reviews of www.fuselenses.com I didn't expect them to give me anything free- I did ask if they would consider the cost of the unusable pair they sent in pricing the replacement lenses. Fuse Lenses Review | Oakley Replacement Lenses | Oakley Forum Just go to their website, then wait for a pop-up that says Unlock 15% Off. Enter your email and phone number, and follow the instructions to get your discount code. What other shipping & returns policies does Fuse Lenses offer? Then, scroll to the bottom and click Deals from the Fun Stuff section. 3 categories. California Residents: Click Here for Proposition 65 warning. Twice more I nudged them all I got were ads. Need help finding lenses or have an issue with the lenses you have received? I got email from zach telling me to email my RX. Shoppers saved 70% on rose gold and limited-edition Nebula lenses with this coupon. Within 60 days after the date of delivery, you may exchange or return your item for a full refund. I sent emails requesting the lenses be restyled to a different frame however I am no longer getting any correspondence back from Fuse Lenses. Free US Shipping on $50+ Lenses Prescription Sunglasses AMP Headwear Oakley Ray-Ban Costa Del Mar Maui Jim Holbrook Gascan Fuel Cell Twoface Flak Jacket Half Jacket Shock Tube Crankshaft Sliver Frogskins 2012 All Brands Armani Arnette Banana Republic Black Flys Bolle Bose Burberry Bvlgari Unfortunately, gift cards are ineligible for returns. Get 50% Off Your Order With Promo Code: Limited Time: 15% OFF: Take 15% Off Everything: Limited Time: 20% OFF: Get 20% Off Orders + Free Gift: Limited Time: Today's Top Fuse Lenses Coupons. 50% Off Fuse Lenses Coupon, Promo Codes - May 2023 - Giving Assistant If you cant get enough Fuse Lenses promo codes, just go to FuseLenses.com. Don't worry, Fuse is here to break it down. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I called to say I couldn't place blame but I had filled out the Rx and PD info, so I'm not sure- maybe timed out? Reading your lens prescription can be a little overwhelming. Fuse Lenses logo and images are the copyright of EyeCandy Eyewear LLC. 5 Reasons you Shouldn't Buy Replacement Sunglass Lenses (And Why You Should Ignore Them). To extend the life of your lenses, keep away from saltwater and chlorine, or rinse after contact. I saw that you were in correspondence with Zach and he replied to you on May 5th asking if the prescription lenses would be Single vision or Progressive, as we would not be able to proceed without that information. Overview This company provides prescription and non-prescription replacement lenses for sunglass frames of all brands. Do you buy a whole new pair of sunglasses? He had the ticket pending, waiting for a response. Just wipe em down with included microfiber bag! A Shipping Notification email is sent with the USPS Tracking Number when the order is shipped and begins tracking, usually up to 3-5 days after you place your order. 3 categories. Contact Us. Contact Us. If your lenses become damaged at any time during the warranty time period, simply contact customer service from our Help Center to get a fresh set of lenses. (Optional) Include a photo to illustrate your review of Fuse Lenses' order tracking, Yes. Be sure to check this page often so you never miss the best deals like this. Before cleaning, always blow off debris that can cause scratches. Head to checkout and add the code in the "Gift card or discount code" box. We are here to help Monday-Friday 9-5pm EST * For faster service, please provide any important information such as: - Model info/Lens size . . As of May 12, 2022, Fuse Lenses does allow modification & cancellation policies. There are just so many letters, numbers and symbols, how are you supposed to know what they all mean? PS- Every pair of lenses comes with a one-year warranty minimum or a LIFETIME warranty for Fuse PRO, AMP, and Sunglasses.