You can check the most recent events in the 'Recent Outages and Issues' section above. Deposits take two business days after the sale is made. critical issues, red down notifications appear on the status page. Lightspeed posts separate notifications for planned maintenance 54 days Users reports for Lightspeed Retail POS in the last 12 hours Need to monitor Lightspeed outages? Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions and connection to supplier networks. component in our notifications to you. We've been monitoring Lightspeed outages since May 20, 2020. These messages often include the current The Forbes Advisor editorial team is independent and objective. or services spread out across many regions. Over the past decade we grew our High Speed network to include most cities across British Columbia and Alberta and installed High Speed Internet to 1000s of Businesses and Homes across both Provinces. Lightspeed charges 2.6% plus 10 cents for card-present transactions. Lightspeed powers the worlds best retailers, including: Playbill, Arctic Spas, Ildico, Elite Supps, Leica Camera, Imagine Exhibitions, Dr. Barbara Sturm, Filson Canada, Melissa Joy Manning, Neals Yard Remedies and W Cosmetics. If this software is made by Lightspeed, it's called Lightspeed Retail or OnSite. Effortlessly manage inventory, suppliers and stores from one POS and commerce platform. Stay on top of outages with IsDown. However, you receive better pricing when you sign one. For example, a t-shirt product that varies by size and color may have 5 different sizes and 3 different colors. We checked the official Lightspeed Status Page 2 min. Keyed transactions are 2.6% plus 30 cents per transaction. Dive into the transformative features of Lightspeed Retail on our website, or to witness its powerful capabilities, seehttps://www.lightspeedhq.com/pos/retail/. This is an essential feature for complex services with many components Constantly evolving tools, seamless integrations and an open API to propel your business forward. Barcode scanners. performance issues. Stay informed of vendor outages and reduce ticket volume, One status page for all your infrastructure providers, Features designed specifically for the needs of K12, Advanced features designed for enterprise needs, Aggregate the status of all your vendors to a single page, A status page with website and cloud monitoring built-in, Your team's private status page reduces support tickets, Monitor all your cloud services from a single dashboard, Monitor your website with uptime monitoring built-in, From start up to enterprise and everything in between, Special plans and discounts for K12 and higher ed. BackOffice Operational. For more information, seewww.lightspeedhq.com. Log into your retail, restaurant, golf or eCom software and run your business anywhere, anytime. notifications to StatusGator subscribers. Lightspeeds new features put power in their handswith everything embedded in Lightspeeds POS. iPad stands and bundles. Information provided on Forbes Advisor is for educational purposes only. From inventory planning to tracking and reorders, Lightspeed Retail helps your business stock the right products at the right time. For more information: In Lightspeed eCom, variants are grouped items that differ by one, two or more specific ways. How much time you'll save your team, by having the outages information close to them? We will be undergoing scheduled maintenance starting at 11:00 PM EDT on Monday June 5th 2023, which may results in some random slowness during the hour. It was an exciting and crazy time for the next few years and we watched the Internet phenomenon take on a whole new life of its own. Clovers massive amount of third-party integrations make it our third top pick for best POS systems. We will provide updates as necessary. All logos and company names are trademarks or registered trademarks of their respective holders. statuses change. Retail POS System | Lightspeed Point of Sale Software View historical uptime. How much time you'll save your team, by having the outages information close to them? Lightspeed's unified system helps you focus on what matters. up, warn, down, and maintenance We'll send you email if your endpoint fails, Get email notifications whenever Lightspeed - Status Page, This site is protected by reCAPTCHA and the Google, Get text message notifications whenever Lightspeed - Status Page, Message and data rates may apply. Lightspeed offers a restaurant-specific POS that is better equipped to handle the unique needs of the restaurant industry. Sorry, there was an error with your submission. Manage and monitor everything with Lightspeed's, Use our built-in ecommerce features and integrations to sell, Make end of day calculations straightforward thanks to. or has an outage. Minimum of 5 characters, all lowercase, no spaces, no special characters. Scroll down to INVENTORY & VARIANTS and click the Add variant button. about Lightspeed incidents, providing transparency and peace of mind. Advanced Customer Segmentation:Merchants can better understand who their customers are, what they want, and how they shop. Then, if youre satisfied, choose from the following paid plans*: In addition to its monthly pricing, there are credit card transaction fees. Pricing for Lightspeed Retail POS starts at $69 USD/month. Since Lightspeed publishes a feed of proactive maintenance events on their You can also try Tweeting at them via work. Technical issues on your side, or problems with your software or ISP. Standard: Lightspeed Retail, Payments, eCommerce and Accounting for $119 USD/month Warn notifications are used when Lightspeed is undergoing a The data and notifications you need, in the tools you already use. With teams across North America, Europe and Asia Pacific, the company serves retail, hospitality and golf businesses in over 100 countries. Just add a report by leaving a comment below and get a quick reply about the UP/Down status for Internet Lightspeed. While not all retail POS software are cloud-based, the majority of retailers are switching to cloud solutions to modernize their business and keep up with the increasingly demanding reality of entrepreneurship. Streaming, AI and connected home services are in big demand and with this in mind our administrators spend a great deal of time planning and designing our core network for todays and future services. Here's the history of service outages we've observed from the Lightspeed Status Page: June 2023 May 2023 Warn: about 2 hours April 2023 Warn: There are two main options: You can check the Lightspeed status page or Here's the history of service outages we've observed from the Lightspeed Status Page: Lightspeed is Lightspeed POS takes our second top pick for best POS systems because of its customer loyalty program. 2023 Forbes Media LLC. Try it out! A complete retail point of sale system includes both back and front-end management tools. Subscribe (if possible) to updates on the. All Systems Operational Lightspeed Retail (R-Series) Operational Lightspeed Retail (X-Series) Operational Lightspeed eCom (C-Series) Operational Lightspeed Restaurant (G-Series) Operational Lightspeed Restaurant (K-Series) Operational Lightspeed Restaurant (L-Series) Operational Lightspeed Golf Operational Lightspeed Payments Operational Help AllieGator keep this page accurate! It integrates with apps such as DocuSign, Xero, Mailchimp and WooCommerce to expand the functionality of your POS. View details of the current Lightspeed status below. In both, variants are created when you create a matrix and you publish them to eCom. We recommend contacting Lightspeed customer support while checking everything on your side. One of the most significant differences between Lightspeed POS, Stripe Terminal and eHopper POS is price. At the turn of the new millennium we expanded and upgraded our service offerings to include High Speed ADSL Internet. Fulfilling Orders:Scan items in as they are picked for online orders that are fulfilled by in-store stock. In total, you have 6 variants (3 x 2) in your product. Frequently Asked Questions | ShopKeep Support 6:00 PM 12:00 AM 6:00 AM 12:00 PM Up: 24 hours Warn: 0 minutes Down: 0 minutes Maintenance: 0 minutes Lightspeed Outage and Status History We've been monitoring Lightspeed outages since May 20, 2020. you can subscribe to StatusGator for free alerts and notifications when their Get notified only when an outage impacts a certain component. Through the valued support of our clients and the dedication of our staff, Lightspeed will continue to grow and strive to be the best Internet Solutions Provider in Western Canada. Lightspeed Login Page | Lightspeed Commerce more than 988 Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. Also experiencing current outage or problems with Internet Lightspeed? Down detector | Is Internet Lightspeed down? Current Internet Total Downtime 0 mins Since last incident - days Users reports for Lightspeed Retail in the last 12 hours Need to monitor Lightspeed outages? Stay on top of outages with IsDown. All logos and company names are trademarks or registered trademarks of their respective holders. more. You must get new hardware if you already have terminal hardware when you sign up for Lightspeed POS. Once you add it to Lightspeed eCom, when a customer views the product Monster Bike, he will see 2 dropdowns with the following options: Select any product by clicking on the product title. When Lightspeed has outages or other service-impacting events on Well send updates as they arise, thanks for your patience. One-Click Uploads: Empower staff with easy access to omnichannel supplier catalogs to unlock key flows. Monitor the uptime and response time of your websites, APIs, Track the presence of specific keywords on websites, Aggregate all official status pages in one place, Create internal status pages for your team. Founded in Montral, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). Are you experiencing issues with Lightspeed? an eCommerce solution *Prices based on using monthly Lightspeed Payments as a processor. We quickly recognized our clients requirements for Internet Access and in 1994 deployed our first row of 28.8 modems and phone lines. Lightspeed POS may have excellent inventory management and 24/7 customer support, but it may offer too many features for new retail stores, especially when other POS options are just as good for far cheaper. Starter: Lightspeed Retail, Payments, and eCommerce for $99 USD/month In total, you have 3 variants (1 x 3) in your product. By clicking Get started you agree to the Data Visibility and Funnel Improvements:Its now easier and faster for merchants to connect customer data with Google, helping to offset the cost of customer acquisition, while UTM parameter history helps focus advertising efforts to maximize ROI. So that there are no surprises, carefully read your agreement before signing. Subscribe (if possible) to updates on the. Is Lightspeed POS Right for Your Business? New Lightspeed eCom features enable merchants to unlock new revenue streams, increase the ROI of online marketing and advertising efforts, expand to new international markets and easily manage their ecommerce store through their mobile device. Monitor the official status pages of all your vendors, SaaS, and tools, including Lightspeed, and never miss an outage again. Though he had a successful career in financial services, Bob Smith (now known as Jungle Bob) never forgot his childhood passion for reptiles. Oops! Maintenance events for all your services can be viewed within StatusGator When Lightspeed publishes downtime on their status page, they do so In the section called TITLE, enter the name of the variant. Whether your ops team needs a high-level view of your business or is drilling down on specific metrics, they can do it all with Lightspeed Retail. If Lightspeed is having system outages or experiencing other StatusGator has been Creating variants - Lightspeed eCom (C-Series) This means, you can Our Verdict. From speeding up replenishment workflows and ordering directly from suppliers (no more double entry!) We are currently investigating this issue. Lightspeed has a sizeable monthly fee in addition to credit card processing fees, and Stripe Terminal has no monthly fee but charges just 2.7% plus $0.05 per successful card transaction. Having a problem? include them in notifications. Daily visibilityof cash flow reconciliation within your POS, Supporting hardwarehelps to reduce fraud and errors, In-app uploadsfor AML documents to boost efficiency and speed up onboarding, Lightspeed having unified payments makes stuff a lot easier on my end, saysAtticus Conway, Manager at Electric Movement, a Chicago-based e-bike retailer and service shop. Just add a report by leaving a comment below and get a quick reply about the UP/Down status for Internet Lightspeed. "I can't do small," he says. Tori Ericksons entrepreneurial journey started small. Pre-Order Improvements:Lightspeed has streamlined their pre-order functionality enabling retailers to quickly and easily add a new revenue stream and manage and sort pre-orders. Aptum is a global provider of essential business-to-business products and services, such as colocation, network connectivity, managed hosting, cloud services and IT managed services that allow Ovintiv Inc., doing business as Ovintiv and formerly known as Encana Corporation, is an oil company headquartered in Denver, Colorado, United States, effective January 24, 2020, and its previous Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. Start monitoring now Learn more Our advanced omnichannel tools streamline processes across channels and locations, allowing sophisticated merchants to focus their time and energy on what they do best. Hardware is sold separately, and you can purchase hardware bundles or buy what you need la carte. Integrate Lightspeed with the rest of your business software too. These core reports are divided into Sales & Inventory reports, Marketing reports, and Employee Performance reports. Please provide a valid store URL. across 43 components Lightspeed Payments gives your customers the flexibility they crave, all while protecting their data. (Please submit a report especially if you have trouble accessing the service from Internet Lightspeed). Apr 25, 2023 - 20:51 EDT, Investigating - Were investigating an issue preventing some retailers from accessing Lightspeed Retail (X-Series) on Android or iOS devices. This introductory price includes the Lightspeed Retail point of sale system and Lightspeed Payments. Lightspeeds security capabilities mean retail owners and operators with expanding teams can ensure everyone has access to what they need, while keeping confidential information and system of record data safe and secure. Stock Lookup:Allows business owners to scan products and see stock inventory across outlets for insight into restock or transfers. The issue has been identified and a fix is being implemented. Past performance is not indicative of future results. One of the more impressive features of Lightspeed POS is offered in the Advanced plan and above: omnichannel loyalty. status page changes. In-store tools such as the Lightspeed Scanner App make it easier across the board when receiving and fulfilling orders. and other helpful links. When Ruti's founder and head designer Ruti Zisser set out to sell his apparel, he knew he was in it for the long haul. Powering the worlds best businesses, Lightspeed is the unified POS and payments platform for ambitious entrepreneurs to accelerate growth, provide the best customer experiences and become a go-to destination in their space. The sales team can offer you better pricing in exchange for a lengthy contract. on Twitter. Sign up to receive notifications when Lightspeed publishes outages. New Security and Permissions Capabilities. A fix has been implemented and we are monitoring the results. When A popular destination for thrifters and bargain-hunters, Goodwill does more than sell gently used clothing and household goodsthey empower Lightspeed's synchronized inventory management tools let retailers instantly sell across channels and manage it all from a single POS system. Stay on top of outages with IsDown. there is some other serious customer-impacting event underway. All rights reserved, BiKase SideWinder ABC Cage fits tight spaces on e-bikes and bikes, Bicycle technology innovator Bernhard Rohloff, 73, dies, Quality closes its Colorado mechanic school, League of American Bicyclists Recognizes 45 Cities and Towns with New and Renewing Bicycle Friendly Community Awards, Lightspeed Launches Game-Changing New Features For Sophisticated Omnichannel Retailers, John Perry Joins Gnarly Nutrition as Head of Marketing. their status page, we pull down the detailed informational updates and All ratings are determined solely by our editorial team. Optionally, enter more details about the variant and click Save. When Yinon Badichi landed in the US from Jerusalem, he knew that to stand out in the retail industry, he had to do something different. StatusGator can send you instant alerts by email, SMS, Slack, and Lightspeed Status. Check if Lightspeed is down or having problems MONTREAL, May 25, 2023 Lightspeed Commerce Inc. (NYSE | TSX: LSPD) launches a series of new omnichannel features in its flagship Lightspeed Retail platform to help high GTV merchants weather the turbulent economy. Advanced: Lightspeed Retail, Payments, eCommerce, Accounting and Loyalty for $169 USD/month Sign up for StatusGator This means this specific t-shirt product will have 15 unique variants. main headline message and include that brief information or overview in Use of them does not imply any affiliation or endorsement by them. Now with Lightspeed, people can use devices to scan easily and update the stock record.". ago. Performance information may have changed since the time of publication. You can get alerts by signing up for a free StatusGator account. Through the mid 1990s we helped develop websites for dot-com business plans, made guest appearances on radio talk shows, appeared at various industry seminars and connected thousands of users to dial-0up Internet. Lightspeed may be better suited for well-established stores. Opting for a system on the cloud frees you to work from anywhere and is a much more convenient option for busy retailers that don't have time to maintain big, complex data servers. Please try again later. Lists:Create product lists by simply scanning products and sending as a PO or export to CSV. Payment Processing Operational. We monitor the official status pages of more than Use of them does not imply any affiliation or endorsement by them. This compensation comes from two main sources. We are currently investigating an issue affecting merchants using Lightspeed Payments. Lightspeed Retail POS (S-Series) Uptime over the past 60 days. We'd love to hear from you, please enter your comments. Retail POS will automatically enter offline mode if your internet connection drops offline for longer than two minutes, this can be noted by the offline mode banner along the top of the screen on Mac or PC What you can access in offline mode on desktop Editorial Note: We earn a commission from partner links on Forbes Advisor. Customers are more likely to stay loyal and spend money if they feel important. Monitor the official status pages of all your vendors, SaaS, and tools, including Lightspeed, and never miss an outage again. Offer your members access to exclusive deals and discounts, as well as monthly boxes filled with products they will love. ShopKeep Status based on the services, regions, or components you utilize. Lightspeed Launches Game-Changing New Features For Sophisticated Optionally, enter more details about the variant and click, Manage variants from the product page, click, Manage the default settings for variants, click. non-critical issue like minor service issues, performance degradation, To get the best possible experience please use the latest version of Chrome, Firefox, Safari, or Microsoft Edge to view this website. We constantly monitor our network gear and backbone to make sure our customers have the best internet experience. Get free, instant notifications when Terms of Service Must not contain any of the following (<, >, , , &), 15 Best accounting software for retailers, 11 ways to turn window shoppers into buyers, How to Spot Hidden Fees and Negotiate the Best Rate with Your Payment Service Provider. . Receipt printers.