User group meetings We host a monthly user group session for our registered support clients that cover the hot topics of the day. You will then get a message to Run or Save the file. Talk with one of our specialists to see how we can help. By clicking Accept, you consent to the use of ALL the cookies. Learn More Here. Support plans also include remote assistance, in which a representative may connect to your computer from our office using broadband internet to more easily troubleshoot issues. Please note that only the 2 most current releases are supported by eMD, the developers of Medisoft. If youre a multi-tasker working across multiple client organizations with lots of instances of CGM Medisoft running, your going to love this feature! Mon: 8:30am 7:00pm We also offer network services from a qualified Network Technician to address issues or configuration of networks, computers, hardware and other software. Looking for online support for your Medisoft software? Another addition for multi-site practices allows you to tailor reminder messages with dynamic facility information. We apologize for the inconvenience, but please download a more modern browser such as the latest version of Google Chrome. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. CGM MEDISOFT V27 lets you easily merge duplicate charts, move charges between cases, designate patient pop-up messages, and more. Medisoft 24 December 2019 ix Preface Where to Find Help Online Help Access the online Help screens to find detailed information on each feature in Medisoft. The hallmark of all great companies is their customer service and support operations. Medisoft is affordable, trusted, and a proven Practice Management software that keeps your reimbursements flowing while streamlining your practice. firewalls, antivirus, windows, etc). 2021 Maritec Medical Systems. Practice management system / medical billing software support, including Medisoft and Lytec Electronic health records (EHR) system support for Medisoft Clinical / Lytec MD / Aprima Network, workstation and server maintenance and troubleshooting Call to speak with support - 201-322-4100 Benefits Our US-based support engineers understand that software issues can adversely affect patient care, so they work regularly with our training team and development staff to ensure that any problems or questions are addressed promptly. You pay a low annual fee and we guarantee that you receive all software upgrades covered under your plan. We will assist with any version of Medisoft higher than V14. 708-468-4070. Watch as all the date and transcations move into a single record. Because of our passion for user satisfaction, weve received numerous national awards and honors. Phone support contracts We offer unlimited phone and remote support for one low price. Medisoft Clinical. Support for Medisoft, Lytec, Meditouch, EHR and EMR in NY, NJ, PA | MPM Inc The last thing you want to do is wait. Additional functionality like Medisoft Mobile, online appointment scheduling, cloud hosting options, and more makes the Network Pro version the optimal choice for offices that are looking to take their practice or billing service to the next level. We do not offer training on medical billing. Necessary cookies are absolutely essential for the website to function properly. As your trusted technology partner, we are invested in your success. Please contact the support department for more information. Keep track of your practices financial health through Medisofts comprehensive reporting options including day sheets, aging, and various practice analysis reports. Online Appointment Scheduler This new service allows your patients the convenience of scheduling their own appointments online which enhances the patient experience while reducing phone calls so your staff can focus on other tasks. Maybe you didnt know a patient had changed their name. Insurance and patient billing Claims tracking Accounts receivable Enterprise appointment scheduling with online scheduling Advanced Reporting Mobile app Schedule Demo Why MediPro? Getting the support you need with eMDs award-winning staff has never been easier! Contact Us. As with any software product, theres bound to be a learning curve, errors, questions, and issues. No more opening and closing to figure out which practice is which. Each message can be customized and configured using a variety of parameters including appointment date, location, provider, visit type, and much more. CompuGroup Medical stands with you. The last thing you want to do is wait. We use cookies on this website. Designed to support Independent Physicians, Medisoft is a proven practice management solution. Call us Today for Support & Promotional offers, Shark Shredding & Document Management Service, Web Site Terms and Conditions & Disclaimer. Get creative with one free-text note. Remote installations, data repair, conversions and other services are available from our office. Medisoft Support Services - Maritec Medical Systems On sale October 10, 2022: CGM MEDISOFT V27 Loved by thousands of practices, our trusted practice management system is getting even better. You choose where and when the alerts pop up. Submit electronic claims, post automated payments using ERA and scrub your claims for errors before submitting. Customers with a current UNLIMITED computer & network help desk contract can get help from us in 2 different ways. Fri: 8:30am5:00pm Confused about all the choices? This website uses cookies to improve your experience while you navigate through the website. We also use third-party cookies that help us analyze and understand how you use this website. Its much easier to get a new patient set up. We listened. CGM Medisoft V27 makes this even easier. Click on the link to learn more about Medisoft Support Options. Cookies can also enable us to track and target the interests of our users to enhance the experience on our website. Free online user forum Weve built the ultimate online user community where users help users and our staff monitors the forum to pitch in as well. Increase patient engagement, eliminate no-shows, and shore up your revenue cycle with CGM CONNECTION. Best Practices say to collect patient out-of-pocket amounts at the time of service. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Sun: Closed, Copyright 2023 Metropolitan Practice Management, Inc. | Website by TAG Online, 4 Century Dr. Suite 230 Parsippany, NJ 07054, Single Incident Telephone Support $125 (one question only), Remote Installation of Network Professional (up to 5 Computers) $250. The #1 solution for small practices or medical billing services. Medisoft Online Support - Microwize Technology Medisoft - Medsoftware, Inc. By clicking Accept, you consent to the use of ALL the cookies. See whats owed with the enhanced display of up-to-date co-pay, co-insurance, and remaining deductible pulled directly from our eMEDIX clearinghouse eligibility integration. Contact MediPro and one of our Healthcare Consultants will be happy to explain our products and services to help you find the right medical software solution. AZCOMP's expert Medisoft support technicians can bail you out. Call 440-899-7067 to Connect Directly Now, Penn Medicine uses AI chatbot 'Penny' to improve cancer care, AI shows it can improve predictions for invasive breast cancer, Keys to value-based care: PCPs, technology innovation, SDOH and health equity, Florida bans offshore health record storage, AMA and others launch collective call for health equity in Rise to Health. We offer assurance plans that eliminate software upgrades. Investors will also find helpful information, documents, and other publications. Call for upgrades & promotional Pricing 866-IHC-MEDI. However you may visit Cookie Settings to provide a controlled consent. CGM CONNECTION allows your practice to send automated appointment reminders as well as mass messages via SMS, email, and voice calls. You also have the option to opt-out of these cookies. Medisoft is the most popular medical billing software on the market. Support contracts do not cover Network Configuration, Hardware Problems, Training, Remote Installations, Data Repair, or Assist with 3rd Party applications (ie. You can manage appointments, look up patient information, review patient visits, submit charges, and perform other important tasks from anywhere at any time. Medisoft covers all aspects of your practice from comprehensive billing, scheduling and accounts receivable management to automatic recall tracking, document scanning and robust reporting. MPM Cloud Hosting can be accessed from anywhere and on any device as long you have internet connection. (We do not offer support via email, any technical support related inquiries may not be returned.). Classic helpdesk troubleshootingfor server and cloud-based software solutions, Inbound/Outbound Lab, Immunization, and other customized needs, Setup and resolution of claim submit failures, Registration and quarterly updates to ensure drug interactions are up-to-date. Call: (800) 565-5564. When clients need help, were there for them. Before now, those records cluttered reports and introduced billing mistakes. Medisoft powered by eMDS is a proven, trusted, and affordable practice managment solution designed to simplify the way you run youir practice. Dont have access to the support portal yet? It is now possible to move charges and associated patient payments between cases! Option 1 for Medisoft Sales. With each new release it gets better and more powerful as new layers of functionality and usability are added. Here are jsut a few of the noteable benefits of upgrading to Medisoft V26. Simply choose a template, customize it to your specific needs, and you are ready to launch your patient reminders. The Advanced version allows one user to perform advanced practice management functionality. We provide help with general software questions, errors, electronic claims issues, EHR issues, and more. We can set Medisoft up for you to automatically remind your patients of their appointments and confirm their attendance. We have a number of support resources available to help you optimize the use of your EHR system and participate in the eMDs community. Call or Contactus today for more information on our support offerings. Contracted clients receive unlimited support & priority status. Customer Support Support | Remote Support | Integrated Health Care Any unsolicited e-mails, faxes or remote connections will not receive a response, regardless of your office having an active contract or not. Customer Support - CompuGroup Medical US Usage of a cookie is in no way linked to any personal or Confidential Information on our website. Learn more about eMDs, our products, and our services. Learn More Here. Advanced reporting capabilities allow you to monitor every financial aspect of your practice or billing service. Mistakes happen, but now its so much easier to rectify charges and associated patient payments posted to the wrong case. But opting out of some of these cookies may affect your browsing experience. Don't waste another minute of your time trying to fix Medisoft problems on your own. We bring healthcare providers, professionals, and patients together through seamlessly connected eHealth solutions and with dedicated support and services. 101Paramus NJ 07652201-322-4100, Improving Patient Outcomes: How Remote Patient Monitoring is Key to a Healthier Future, Revolutionizing Healthcare: How Home-Based Technologies Are Driving Better Patient Outcomes, Choosing the Best Medical Billing Company: A Guide for Practice Owners, Ambulatory Surgery Center Billing Services, Medical Credentialing & Insurance Enrollment Services. CompuGroup Medical enhances the value of your IT investment through expert, professional, dependable, and friendly customer service. Call: (800) 333-4747. A cookie is a piece of data stored on a site visitors hard drive to help us improve your access to our site and identify repeat visitors to our site. Real-time results allow you to track confirmations and cancellations giving you more control of your practices schedule. Thurs: 8:30am7:00pm This newly displayed information may be more current that what was scanned from the card on file. Connect Now NOTE:All requests for technical assistance must be received via phone. Designed to support Independent Physicians, Medisoft is a proven practice management solution. Medisoft User Guide - e-MDs Customer Support Portal Tues: 8:30am 7:00pm Looking for online support for your Medisoft software? By clicking Accept, you consent to the use of ALL the cookies. This category only includes cookies that ensures basic functionalities and security features of the website. Medisoft offers an all-in-one interface combining scheduling and billing functions as well as integrated revenue management capabilities. Additional Support Simply assign a facility to an appointment using Office Hours. You are using an outdated browser that is no longer supported by its manufacturer. With Medisoft Clinical, you keep the PM you know and . Ambulatory Surgery Center Billing Services, Medical Credentialing & Insurance Enrollment Services, Network, workstation and server maintenance and troubleshooting, Call to speak with support - 201-322-4100, Practice management system / medical billing software support, including, Electronic health records (EHR) system support for Medisoft Clinical / Lytec MD / Aprima.