I bought the 2016 ***** Malibu at **** Darrow ********** on 11/25/22 for ******. They took their time to help me find the terrific vehicle. Body Shop Tech Job in Waukesha, WI | Glassdoor Russ Darrow Group, Inc. is now hiring a Body Shop Tech in Waukesha, WI. Live Market Price I called **** Darrow Mitsubishi if Waukesha and spoke with ******* in finance department and asked him if he could be so kindly and explain my warranty to me. Car dealership Shop on Website mitsubishiwaukesha.com More Home Offers Services Community About See all W226S1700 WI-164 Waukesha, WI 53186 At Russ Darrow Mitsubishi we offer live market pricing on new Mitsubishi's and used vehicles. The second time the car was brought back in, it was a continuation of when the turbo went bad causing a sensor to go bad. It took them almost 2 1/2 to 3 weeks to send that information in as of January 30. Customer Reviews are not used in the calculation of BBB Rating. We are sorry for the inconvenience. Location of This Business. I paid for the oil change and went to start my car, the RED OIL light was on??? I was very patient with the store the entire time. The products are optional and not required. My wife and my partner and Ihave been looking around for a vehicle, and decided to come to Russ Darrow. Wir entschuldigen uns fr die Umstnde. Lamentamos The sales associates at Russ Darrow is very personable They have a goal to make customers happy, and they are succeeding. enva un correo electrnico a Russ Darrow Mitsubishi W226S1700 Hwy 164, Waukesha, Wisconsin 53186 Directions Sales: (262) 444-5463 Service: (262) 444-5464 Parts: (262) 444-5464 4.4 453 Reviews Write a Review View 10 Awards Overview Reviews (453) Inventory (109) May 17, 2023 Terrible Customer Service: does not stand behind their vehicles. I was told I had to pay $300 for diagnostic. Onze They did not do a follow up at all since 1/18/2023 when I brought my vehicle in. When my partner and I personally am in the market for a brand-new truck they are my very very first choice! We're able ton't be happier with our experience. **** Darrow Automotive is sorry for the confusion on the warranty process. Steve in the service dept drove the car with me and agreed there were issues, but the General manager told me that this wasn't true. and any applicable fees. para nos informar sobre o problema. THe service manager proceeded to change his words and say that it was now 5-7 days from the day I brought in my vehicle for an update on the claim and warranty. Location Map & Directions - Russ Darrow Kia of Waukesha See details. In order for me to have Russ Darrow Mitsubishi, Waukesha take, Rigo Sanchez , Jesse Dickerson, Robert Karas, Marvin G Garrison, Aaron Henderson , Malvin Ables, Josh Freiheit. pour nous faire part du problme. Used Vehicles for Sale at Russ Darrow Mitsubishi near Waukesha, WI 1 2 3 4 5 . We have no excuse for this mistake. Russ Darrow Mitsubishi of Waukesha Waukesha, WI January 30, 2023 Full-Time For over five decades, the Russ Darrow Group's purpose has been delivering an uncompromised customer experience. And our General Manager spoke to the customer and agreed to provide one in the interim. This was one of the most pleasant experiences we had buying a car. Rodrigo was very helpful explain every detail of the process. The dealership has talked with the customer and will be refunding the customer because she did have a warranty. There was false information given, barely reviewed and shouldnt have been sold if there was corrosion from the previous owner. My wife and I have been looking around for a car, and decided to come to Russ Darrow. I feel that it was unfair that I had to eat the balance of the loan from the Malibu and which was placed on top of the purchase price of the Escape. Our mission is to create an exciting and rewarding atmosphere for ev Location & Hours W226S1700 Hwy 164 Today the company has 15 locations throughout Wisconsin. I would get back to this motor car lot again in the future. i have now been without a car at all for over three weeks because ******* has to do specific documentation. naar I purchased my 2020 **** Fusion November 9, 2022 at the **** Darrow Mitsubishi of Waukesha. I called on 1/27/23 to confirm the collision center had indeed towed the car. The sales manager gave me a trade in valuation on the ****** Malibu for only ******, the balance of which was put on the purchase of the **** Escape. Find a new car in the 53186 area and get a free, no obligation price quote. Russ Darrow Waukesha Mitsubishi - Waukesha, WI When I returned on 12/28/22, I had only physically possessed the ***** Malibu for a total of six days since I purchased the vehicle on 11/25/22. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Now it is going on 3 months and 1 month without it at all. We went on to purchase the vehicle but protested the additional charge up until signing the sales agreement. they s hould have TOLD me. on January 30th the customer was updated, but the estimate was not completed as there were no keys dropped off with the vehicle. had so many stories and lies they couldn't remember what they told me before. I had to restart the car to show the service worker. I believe it was willful negligence of the mechanic and salesman to allow this vehicle to be sold in this condition. While they stood behind those fixes I continued to have issue with the gear lube that continued. A ***************** bulletin said to update the **** This can only be done by a ******* dealer, which we are not. Used Vehicles for Sale in Waukesha, WI - Russ Darrow Mitsubishi That could have caused an accident or worse due to the lack of information and job performance to this vehicle. I am ver much frustrated to keep asking for an update and I dont get it. Today February 21, 2023 my check engine light has come on. That is predatory sales. The vehicle is equipped with an "immobilizer." I would definitely buy from Russ Darrow again. Russ Darrow Group, Inc. | Better Business Bureau Profile Visit Russ Darrow Waukesha Mitsubishi Sales hours: Service hours: View all hours New (888) 890-9116 Used (262) 510-2858 Service (262) 510-0485 Inventory Used 2019 Chevrolet Spark LS 44,863 mi.. On 1/21/23 my vehicle was broken into in ********* **. My car runs a lot rougher than before running a car with no oil. an. By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Welcome to Russ Darrow Mitsubishi SCHEDULE SERVICE SHOP NEW VEHICLES SHOP PRE-OWNED SERVICE SPECIALS NEW VEHICLE LINEUP ALL CROSSOVERS CARS ELECTRIC CARS MIRAGE MIRAGE G4 OUTLANDER PHEV OUTLANDER SPORT OUTLANDER SPORT MIRAGE MIRAGE G4 In the twenty years of buying cars, the Russ Darrow team far exceeded my expectations. As one of the leading Mitsubishi dealers we know how to make our Mitsubishi vehicles affordable for you. **** Darrow is NOT an HONEST!! Which was only $994 less than the purchase price. I called 2/6/23 for update & received a voicemail indicating no updates. Aydanos a proteger Glassdoor y demustranos que eres una persona real. I have contacted the Better Business Bureau due to the unfair practices that were conducted. Find a Dealership Near You At Home Pick Up and Delivery available Shop New Shop Pre-Owned Their honesty and genuine concern for the customer shined through every step of the way. State We analyze millions of used cars daily. I hope moving forward your willful negligence doesnt have a detrimental affect on your sales. Russ Darrow Group has done everything in its power, with the approval of the customer warranty company to resolve this situation as quickly as possible. The report was a lie for the inspection. Every time I come in to this Russ Darrow dealership I receive great service. I would personally go back to the Dealership yet again in the future. enviando un correo electrnico a Words like well if the other dealership treated you so well why dont you buy from them. And a focus on and extended package rather than how they were going to take care of me was the least. Very disappointing. Having such a harsh winter as far as frigid weather goes absolutely significantly increases the risk of mechanical vehicle failures. We are not able to make the car run or drive without a replacement keyset, which is also on back order. New and Used Mitsubishi Dealer | Russ Darrow Waukesha WI Quick Lube Technician Job in Waukesha, WI at Russ Darrow Mitsubishi of upon request. Russ Darrow Mitsubishi located in Waukesha, Wisconsin. I went back into the dealer and was like no oil in my car?? I purchased a used 2015 GMC Sierra ****** with 75k miles on it. On 12/23/22 the check engine light came on for the third time. Contact the dealership with The car has only ******* mile and was running quite and smooth, no shaking or ticks before the oil change. I am very happy with my experience at this Russ Darrow Dealership. Their fantastic service helped us get a wonderful car at the best possible price. After customer selected products total financing was close to $19,000. go through a rigorous multi-point inspection. When I went to pick up my car Dec 6 I was not compensated at all nor did I push for anything. I now have to pay and find a new vehicle and YOU could never sell this to anyone in GOOD Faith, and honest!! Our salesperson was very knowledgeable in explaining each of the vehicle's. Si vous continuez voir ce And when I called to discuss with the manager he said that no one made me purchase the vehicle and he is correct. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. How DO I sell a car that has issues now, anyone knows if you run a car for 10 mins with no oil it will wear an engine, how would you like this happen to your car?